DirecciónAt Infosys, we pioneered and perfected the global delivery model, introducing to our customers the ability to move technology work to different locations where talent is readily available and quality is both impeccable and cost competitive. Over the years we have applied this model to a full range of services - both technical and business. Our IT services such as application integration, testing, maintenance and infrastructure management ensure your operations are fully optimized. Our business process outsourcing and management services, such as customer service delivery, human resource outsourcing and procurement handling, drive down process costs while greatly enhancing their efficiencies. Most importantly, as part of our strategic sourcing approach, these services free up resources that can then be deployed to drive transformation and innovation initiatives
In the role of Technology Lead following are key areas of responsibility,
Provide best-fit architectural solutions, provide technology consultation, assist in defining scope and sizing of work, implement the solutions, create technology differentiation to ensure high quality technical solutions. You will play an important role in understanding business requirements and convert to functional/technical requirements. Provide the production support to resolve the issues within the defined SLA
Participates in client discussions, conduct workshops to understand the process and systems, the problems faced by the customer and articulate the same to the internal stakeholders, define and document the problem and get customer agreement, brings in best practices in the industry, provide different solution options to customer problems.
Qualifications Basic
- Bachelor’s degree or foreign equivalent required. Will also consider three year of relevant work experience in lieu of every year of education
- At least 8 years of experience with Information Technology
Development
- At least 6 years of IT experience in business analysis, requirement elicitation and documentation while working on Informatica PowerCenter 9.x, 10.x
- Understanding the change data capture (CDC), slowly changing dimensions (SCD), Data Profiling and Data validation concepts
- Experience in estimating ETL requirements, designing and architecting integration solutions
- Good knowledge in designing and developing ETL mappings using Informatica PowerCenter
- Efficient in coding and understanding the deliverables
- Knowledge in performance tuning and optimization
- Understanding configuration, migration and deployment of ETL mappings
- At least 2 years of production support experience
- Production Support Lead for a BI project using Informatica / PL-SQL / AUTOSYS.
- Maintain and own bug management and incident resolution process.
- Resolve bugs within defined service levels.
- Debug, troubleshoot, root cause analysis and resolve issues within SLA
- Communicate with stakeholders in case of delays or SLA breaches.
- Resolve complex bugs with long term fixes following BI best practices and collaborate with BI team for solution review of complex bugs and incident resolution.
- Follow up with third party vendors for issue resolution and prevention
Infosys is a leading provider of next-generation consulting, technology and outsourcing solutions. We are dedicated to helping organizations; build tomorrow’s enterprise and advance the way the world works. That's why Forbes ranks us 19th among the top 100 most innovative companies. Our employees partner with clients to transform their business - one conversation; one idea; one insight at a time. While we are at it, some things remain unchanged: the unwavering ethics, transparency and respect behind everything we do. We will always be a company powered by intellect and driven by values. So, if your passion is to build solutions that really make a difference to enterprises, the community and your world, Infosys is the right place for you.
