Global Program Manager

Are you thinking about improving your career development and your professional growth? We invite you to join one of the most successful international logistics organizations here at Kuehne+Nagel. Our Minneapolis/St Paul Apt branch is looking for a new Global Program Manager to join our Sea Logistics team.

Your Role

The ISC Global Program Manager's (ISC GPM) role is responsible for delivery of the Global Program and suite of solutions delivered to 3M around the world. This role will be overseeing the activity of the Global OKAM network (NKAMS, RKAMs, GOKAM) to ensure that the solution designed is being delivered while also overseeing the design and implementation of KPI’s and responsible for the technical solution delivery. This role will also focus on driving continuous improvements for the 3M program. The ISC GPM drives the development of continuous improvement initiatives in collaboration with the ISC Engineering Team. In this role, the ISC GPM will support 3M‘s ongoing Supply Chain transformation strategy and new product implementations by leading project management activities on complex and large programs, typically from initiation through delivery. Includes leading cross-functional teams (both internal and external) through meetings and progress measurement activity, which bring distinct, specific projects to completion both on time and within budget. It could also include supporting specific activities in support of key corporate initiatives and global process standardization. This role will work in partnership and collaboration with the 3M Global Key Account Manager to grow the 3M partnership and business over time.

Your Responsibilities

Customer Facing & Account Management

• Develop and maintain knowledge of customer's business and associated supply chain requirements.
• Be the main face to the customer for all things solution oriented (including technical data flow)
• Oversee the continuous improvement strategy for the customer globally and lead / facilitate projects and
  programs designed to deliver tangible value to 3M.
• Coordinate and manage all aspects of the 3M solution delivery while leveraging all KN internal
  stakeholders and ensuring alignment overall
• Initiate strategy discussions on next-phase activities and enhancements, engaging Business and Solutions
  development teams in our Supply Chain Value Roadmap (SCVR) initiatives. Develop value progression and
  productivity matrices for customer value calculations
• Implementation of Project Management for product upgrades and customer acquisitions
• Own the technical solution design and collaborate with global technical teams for troubleshooting,
  improvements and redesign where needed
• Facilitate and attend Customer monthly meetings and global QBRs meetings
• Ensuring operational best practices are in line with customer requirements.
• Orchestrate GOKAM network in aligment with customer supply chain objectives

Project Management 

• Planning and overseeing progress on any / all 3M global projects, delegating project management activity
  to the regions / countries and overseeing their deliverables
• Responsible for overseeing the execution of the required deliverables.
• Adopting any delegation and use of project assurance roles within agreed reporting structures
• Preparing and maintaining global projects, stage, and exception plans as required.

Team Management 

• Lead a small global team responsible for delivering high quality supply chain solutions for the global 3M
  network, including
  • Global OKAM directly and ROKAM / NOKAM network indirectly
  • Transportation Optimization Manager
  • Transportation Execution Manager
• Responsible for overseeing the execution of the required deliverables and KPIs in line with 3M
  expectations
• Create a culture of innovation, curiousity, drive and excellence
• Recruit and train any new employees to join the team where needed

Your Skills and Experiences

• BS or Certificate in Logistics / Supply Chain / International Business / Project Management or equivalent in
  experience
• Be able to manage internal resources through influence, leadership, and building lasting trust
• Be analytical, ambitious, and confident in undertaking wide-ranging internal and external improvement
  initiatives
• To have in-depth knowledge of forwarder logistics import and export operations, including systems and
  processes related to security protocols
• Be able to drive customer compliance through effective communication of international trade regulations
• To have experience in dealing with multi-national and multi-business unit organizations
• To have experience in customer relationship management and communications
• To have in-depth knowledge and skills in onboarding new businesses through executing effective
  implementation best practices
• To have in depth knowledge of KN systems and how they work with customer systems to produce desired
  customer results
• Minimum 10 years experience in freight forwarding or transportation experience
• Advanced Project & Program Management skills
• Advanced supply chain optimization skills and depth of supply chain processes
• Advanced Organizational skills
• Advanced Business skills
• Advanced Analytical skills
• College Degree in Logistics, management, or related fields
• Proficiency in Excel, PowerPoint, Word Doc
• Able to travel nationally and internationally

Good Reasons to Join

We offer a great compensation package, medical, dental, and retirement benefits package, employee discounts, tuition reimbursement, excellent training programs and a dynamic global work environment.