Key Account Manager

Founded in 1910, KONE is a global leader that provides elevators, escalators and automatic building doors, as well as solutions for maintenance and modernization that add value to buildings throughout their life cycle. Our mission is to improve the flow of urban life and make our world’s cities better places to live by providing innovative solutions that help make people’s journeys safe, convenient and reliable. Our operations in over 60 countries around the world has helped us achieve our position as an innovation and sustainability leader with repeated recognitions by Forbes, Corporate Knights for clean capitalism and others.  

Are you ready to make your next career move to join our team and manage your own local portfolio as a Key Account Manager in Mexico City focusing on our IMSS account ?

• Have you developed, managed, and maintained client accounts to ensure long-term, mutually beneficial relationships?
• Do overseeing client accounts, maintaining reports and monitoring solution strategies sound with you?

As our Key Account Manager you will act as a link between KONE and our customers coordinating operative and administrative tasks with all the internal areas involved. You should be able to handle multiple customer accounts and provide excellent customer service. Besides, you should also gather customer details and understand their requirements. Moreover, you should also be able to build and maintain long-term customer relations. 

  What do you need?

• Bachelor’s degree in Business Administration, Marketing, Sales, or a related field 
• 3+ years of experience in account management within a maintenance company that provides services to hotels
• Strong analytical and planning skills
• Excellent communication and presentation skills
• Excellent problem-solving skills
• Good time management and organizational skills 
• Strong analytical and problem-solving skills 
• Willing to do fieldwork 50% (will travel to different states)
• SAP
• Availability to travel

  We have the courage to hire great people from a wide variety of backgrounds, not just because it’s the right thing to do, but because we believe diversity drives innovation:

• We value your authentic self

• Diversity, equity and inclusion is embedded in our strategy and values

• Collaborative, creative and supportive work environment

• Passionate about safety, quality and innovation

• We care about the communities where we live and work

Just some of our many benefits include:

• Opportunities to learn and grow
• Comprehensive health and wellness plans for the entire family
• More benefits than required by law

Come share your passion and energy to make a positive impact at KONE for our customers and your career!

*Beware of Recruitment Scams*

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.

Did you know KONE moves over one billion people every day? In 2022, we had annual net sales of EUR 10.9 billion. We employ over 63,000 driven professionals in more than 60 countries worldwide joined together by a shared vision. As a global leader in the elevator and escalator industry, it is our mission to improve the flow of urban life.