DirecciónEssential Responsibilities:
As Lead Field Service Engineer - Drives, you will:
- Perform a wide range of engineering tasks to ensure the technical integrity and proper installation and commissioning of GE drive systems at site locations.
- Perform troubleshooting activities at site locations to diagnose problems, determine appropriate resolution, and implements corrective actions
- Develop requisite documentation to execute work e.g. commissioning procedures, maintenance procedures daily logs etc.
- Be capable of working unsupervised and leading small teams
- Execute on site project management and technical leader duties to resolve customer issues and provide customer satisfaction
- Develop presentations and provides training and instruction to customers on drive operations
- Coordinate additional opportunities to serve the customer with the customer service team, parts, other FSE’s, repair services, sales, and product engineering teams
- Advise the customer of recommended upgrades, parts, and service opportunities to improve customer productivity and sell GE parts and services
- Coordinate maintenance activities for the customer and planning for inspections
- Provide support to engineering teams working on customer modernization projects.
- Provide support the bidding process for the customer modernization projects.
- Provide on call support in response to customer calls for service
- Complete timely service reports and other administrative requirements
- Perform work on-board vessels within GE / Customer safety guidelines either in shipyards or offshore.
- Extended hours / overtime maybe required during peak periods and emergency circumstances.
- Domestic or overseas travel to customer sites for extended periods of time.
Qualifications/Requirements:
- Bachelor's Degree in Electrical Engineering or related discipline from an accredited college or university (or Associate degree in Electrical Engineering or related discipline from an accredited college or university with a minimum 5 additional years of related industry experience)
- Minimum 5 years of Field Service and/or commissioning experience
Eligibility Requirements:
- US Citizen with the ability to achieve security clearance for Department of Defense projects
- Ability and willingness to travel up to 85% of the time on short notice
- Must be physically fit to be able to board vessels offshore.
- Must be able to pass a HUET and offshore survival course which includes activities in a swimming pool.
Desired Characteristics:
- Minimum of 3 years of experience with GE Drive systems Including: MV7000, SD7000, MV3000
- Ability to execute increasingly complicated assignments, which require considerable engineering skill and creative ability and independent judgment
- Possess detailed knowledge, competence and expertise with installation and commissioning tasks and services
