DirecciónAbout the Role
The Learning Project Specialist is a key role for CONEXTS Learning, providing support in different Learning and Development (L&D) solutions, that may include producing virtual learning events, curating or designing learning experiences, and analyzing and delivering metrics reports, among other functions. The Learning Project Specialist works and interacts in a global environment, feels comfortable with ambiguity, adapts quickly to change, and delivers service excellence to stakeholders and colleagues.
Your responsibilities
• Support learning solutions according to the services or projects assigned and adhering to Service Level Agreements (SLAs)
• Meet stakeholders' expectations and deadlines by actively collaborating with CONEXTS Learning team members, stakeholder's point of contact (POC), and Subject Matter Experts (SMEs)
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• Support the development, optimization, and implementation of impactful L&D initiatives by designing and/or curating learning content, slide decks, presentation scripts, facilitator guides, e-Learning modules, metric reports, playbooks, or any other learning asset.
• Overall logistics planning for the virtual production service, ensuring events quality and proper technical support when needed.
• Work with the Evaluation & Insights service leader to provide insights and deliver evaluation strategies on each project, such as dashboards, survey analysis, and/or findings presentations, among others.
• Support communication plans, ensuring the right information reaches the right audience in a clear, effective, and timely manner.
• Contribute to digital learning solutions development with various resources that may include, but are not limited to, storyboards, web-based animation technology, video editing software, image edition, or learning authoring tools.
• Collect, analyze, and summarize feedback about learning implementations from learners, trainers, facilitators, vendors, and/or stakeholders to ensure meeting learning outcomes.
• Share knowledge and best practices proactively for the benefit of the team and future/other projects.
• Occasional vendor management.
• Stakeholder management.
Diversity & Inclusion / EEO
We are committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.
Job Sourcing Statement
You are applying to be part of the Novartis Talent Pool. We are not currently recruiting for this role but we are building a pipeline for future opportunities. If you would like to be considered for a similar position in future, then please submit your CV.
Role Requirements
• Advanced Oral and written English is a must
• Experience of at least 2 years in Learning and Development (adult learning theories, instructional design, training, and/or similar areas)
• Ability to adapt to a multi-cultural work environment and global requirements.
• Capable of learning and working with digital tools simultaneously.
• Self-directed and accountable, feels comfortable working autonomously.
• Proactive and resourceful.
• Analytic.
• Follows-up on own and other's commitments for the sake of the project/task assigned.
• Collaborative and strong 'team first' mindset.
• Excellent stakeholder management and comfortable communicating with senior leadership.
• Customer centricity mindset.
• Comprehension of the overall project management cycle.
• Previous experience in the Pharma industry or healthcare sector may be an advantage, but not mandatory.
Division
People & Organization
Business Unit
GROUP PEOPLE & ORGANIZATION
Location
Mexico
Site
Ciudad de México
Company / Legal Entity
NOV PHA MEX
Functional Area
Commercial & General Management
Job Type
Full Time
Employment Type
Regular
Shift Work
No
