Implementation Services Specialist-Project Manager

At Mercer, Darwin is changing Benefits for good. Our unique and innovative SaaS platform has transformed the employee benefits industry.

We are fast paced, ambitious, people-focused and on a journey to innovate and develop products that truly impact people’s lives and the market in which we operate. Join this team as an Implementation Specialist.

Marsh McLennan is seeking candidates for the following position based in Mexico City:

Implementation Services Specialist

What can you expect?

• An opportunity to work in a fast growing, innovative company with excellent career opportunities that is part of a global leader in employee health and wellbeing.
• Professional environment where your career path really matters and is supported in our global organization of 76,000 employees over 134 countries
• Constant Challenge – work in a fast-paced environment in a company with strong values and the opportunity to work with our impressive clients.
• We champion flexible working and our mission is to help you find your work-life balance th
• Team Culture – collaborative group of top-notch professionals and stakeholders.

What is in it for you?

• A dynamic,collaborative and inclusive culture, where diversity is embraced – and you are celebrated and appreciated for who you are.
• Engage with a global team and challenging clients to drive initiatives and projects that would support and help their businesses impacting their employees engagement, automating administration processes, controlling costs, and reducing risk.
• Possibility to work in a multinational environment in constant evolution.
• Work with dynamic colleagues and leaders who are committed to exceeding the high standards set by our clients and by ourselves.
• A company with a strong brand and strong results to match.
• Competitive salary and comprehensive benefits and programs

We will count on you to:

• Delivering on complex projects, annual flex renewal projects, client projects, and Enterprise projects for a wide range of Global clients.
• Consulting with Clients to gather benefit and system requirements and document.
• Managing project plans and risk & issues logs in line with methodology, manage scope and Change Control.
• Effectively communicate with team members, internal and external customers relating project status, delivery dates and project risks in a professional manner.
• Delegate tasks and make team members accountable for their work assignments.
• Preparing system functional specifications
• Managing testing of new and existing functionality to defined specifications/requirements and supporting clients in this activity.

What you need to have: 

• BS/BA in related areas.
• Proven work experience (2 years) in Project management, Consulting or in a comparable position, with demonstrated leadership and influencing skills. 
• Background and experience in implementation of an Enterprise software product (Payroll, HR System, Benefits, among others)
• Be passionate about technology and how it can influence the lives of both our clients and their employees.
• Be articulate, as strong written, verbal and presentation skills to effectively interact with colleagues and clients at all levels both in English and Spanish is vital.
• Have a strong can-do attitude and be very goal-focused.
• Excellent organizational, and time management skills to handle multiple projects and tasks.
• Excellent analytical skills.
• Good communication skills, confidence with clients
• Detail oriented to ensure accuracy and results focused
• Strong consultancy skills.

What makes you stand out?

• Knowledge or experience implementing Darwin or similar employee benefits platform solution
• Ideally (but not necessarily) possess a degree in a numerate subject.
• Responsible for actively developing the Solutions Delivery team through developing methodologies and active participation in knowledge sharing and learning & development.
• Experience helping to improve processes and give feedback to the wider team and management.

Marsh McLennan (NYSE: MMC) is the world’s leading professional services firm in the areas of risk, strategy and people. The Company’s 83,000 colleagues advise clients in 130 countries.  With annual revenue of nearly $20 billion, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses. Marsh advises individual and commercial clients of all sizes on insurance broking and innovative risk management solutions. Guy Carpenter develops advanced risk, reinsurance and capital strategies that help clients grow profitably and pursue emerging opportunities. Mercer delivers advice and technology-driven solutions that help organizations redefine the world of work, reshape retirement and investment outcomes, and unlock health and wellbeing for a changing workforce. Oliver Wyman serves as a critical strategic, economic and brand advisor to private sector and governmental clients. For more information, visit mmc.com, follow us on LinkedIn and Twitter or subscribe to BRINK.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people regardless of their sex/gender, marital or parental status, ethnic origin, nationality, age, background, disability, sexual orientation, gender identity, gender expression or any other characteristic protected by applicable law.