Manager, Chief Of Staff

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Chief Of Staff

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Gerente, Chief of Staff

Manager, Chief of Staff

The Manager, Chief of Staff (COS) will manage strategic priorities and key project execution in the newly formed Mexico City Tech Hub, supporting the VP CoS and the Mexico Site Leadership Team (Country Manager, Tech and Product Leads, Head of Risk, Head of Finance, Head of HR, Head of Security, and Compliance Advisor). They will play a critical role in the strategic management of business operations across a new and growing Mexico City Tech Hub organization, managing communications, influencing, and developing relationships across horizontal business and partner leaders and organizations, including Risk, HR, Finance, ESM, GWS, as well as other key stakeholders both inside and outside of Capital One. The COS team will be responsible for developing, implementing, and sustaining operational and strategic rigor across all cross-functional areas of the new Mexico City Tech Hub, as well as the organizational COS function.

Responsibilities Include:

Directly support the Mexico leadership team in all Chief of Staff related activities, with a particular focus on leadership support, operating routines, enterprise connections, and program execution

Influence, develop, and own a principled approach to highlighting and monitoring key deliverables across the organization

Be a force-multiplier driving the effectiveness of Mexico City operations

Collaboratively develop, implement, and iterate management practices to enable transparency, efficiency and effectiveness of the organization

Own timely execution of monthly and quarterly horizontal reporting deliverables related to strategic and operational priorities

Advise leadership utilizing institutional knowledge, network of relationships in and out of the organization, and dedication to helping amplify impact

Partner with Admin team to evaluate and manage meeting schedules and time commitments

Maintain meaningful engagement with a wide range of associates and broader professionals motivated by and dedicated to a shared vision of a better future

Increase broad awareness of and celebrate the career interests, talents, and great work of your fellow associates

As needed, offer other ad-hoc consulting or operational support to major projects or organizational needs/opportunities

Basic Qualifications:

Intermediate-Advanced English fluency

Bachelor's Degree

At least 2 years of client facing or consulting experience

At least 2 years of experience in Change Management or Continual Improvement

Preferred Qualifications:

3+ years of experience offering advising or consulting services to executive level clients

2+ years of experience working in a corporate function (Risk, Finance, Audit or Legal)

2+ years of experience with diversity, inclusion and belonging initiatives

2+ years of experience with political, media, or regulatory stakeholders

2+ years of experience involving organizational design, staffing or budgets

Capital One will only consider candidates that are Mexico citizens or permanent residents.

At Capital One, we respect individual differences in culture, religion, and ethnicity. Likewise, we promote equal opportunities and development for all personnel. In the hiring process, we seek to provide equal employment opportunities to candidates, regardless of race, color, religion, gender, sexual orientation, marital or civil status, national origin, disability, or any other situation protected by federal, state, or local laws.

Mexico City Capital One A tiempo completo WeWork Reforma Latino (97001), Mexico, Ciudad de Mexico, Ciudad de MexicoManager, Chief of Staff

The Manager, Chief of Staff (COS) will manage strategic priorities and key project execution in the newly formed Mexico City Tech Hub, supporting the VP CoS and the Mexico Site Leadership Team (Country Manager, Tech and Product Leads, Head of Risk, Head of Finance, Head of HR, Head of Security, and Compliance Advisor). They will play a critical role in the strategic management of business operations across a new and growing Mexico City Tech Hub organization, managing communications, influencing, and developing relationships across horizontal business and partner leaders and organizations, including Risk, HR, Finance, ESM, GWS, as well as other key stakeholders both inside and outside of Capital One. The COS team will be responsible for developing, implementing, and sustaining operational and strategic rigor across all cross-functional areas of the new Mexico City Tech Hub, as well as the organizational COS function.

Responsibilities Include:

Directly support the Mexico leadership team in all Chief of Staff related activities, with a particular focus on leadership support, operating routines, enterprise connections, and program execution

Influence, develop, and own a principled approach to highlighting and monitoring key deliverables across the organization

Be a force-multiplier driving the effectiveness of Mexico City operations

Collaboratively develop, implement, and iterate management practices to enable transparency, efficiency and effectiveness of the organization

Own timely execution of monthly and quarterly horizontal reporting deliverables related to strategic and operational priorities

Advise leadership utilizing institutional knowledge, network of relationships in and out of the organization, and dedication to helping amplify impact

Partner with Admin team to evaluate and manage meeting schedules and time commitments

Maintain meaningful engagement with a wide range of associates and broader professionals motivated by and dedicated to a shared vision of a better future

Increase broad awareness of and celebrate the career interests, talents, and great work of your fellow associates

As needed, offer other ad-hoc consulting or operational support to major projects or organizational needs/opportunities

Basic Qualifications:

Intermediate-Advanced English fluency

Bachelor's Degree

At least 2 years of client facing or consulting experience

At least 2 years of experience in Change Management or Continual Improvement

Preferred Qualifications:

3+ years of experience offering advising or consulting services to executive level clients

2+ years of experience working in a corporate function (Risk, Finance, Audit or Legal)

2+ years of experience with diversity, inclusion and belonging initiatives

2+ years of experience with political, media, or regulatory stakeholders

2+ years of experience involving organizational design, staffing or budgets

Capital One will only consider candidates that are Mexico citizens or permanent residents.

At Capital One, we respect individual differences in culture, religion, and ethnicity. Likewise, we promote equal opportunities and development for all personnel. In the hiring process, we seek to provide equal employment opportunities to candidates, regardless of race, color, religion, gender, sexual orientation, marital or civil status, national origin, disability, or any other situation protected by federal, state, or local laws.

For technical support or questions about Capital One's recruiting process, please send an email to

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Gerente, Chief of Staff

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Chief of staff Sr

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Chief of staff

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Chief of staff Sr

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Gerente Senior, Chief of Staff

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Chief of staff