Manager, Construction & Field Services

Job Title

Manager, Construction & Field Services

Entity/Location

Houston, TX

Reports to/Function

Vice President US&LAM

Job Summary

Responsible for leading the construction and Field Services function with US&LAM. 

The position is accountable for successfully managing construction and Field Services functions and activities to meet performance objectives in customer deliveries, cost, productivity, quality, HSE, regulatory compliance and product stewardship. Also, included in the responsibilities are, operational budgeting and forecasting, driving continuous improvements throughout the company, world-class safety performance and achieving results through the development of employees. 

Key Responsibilities and Accountabilities

• Achieve the annual safety and health performance targets while ensuring compliance with all regulatory (company, customer, governmental, environmental, etc.) requirements.
• Responsible for continued development and measurement of the maintenance and construction business plan. Work within budgets.
• Direct involvement with the staffing and hiring of key assets necessary to create an industry leading maintenance and construction team.
• Oversee and direct development of Construction, Maintenance and Field Services team as per Thermon's strategy.
• Responsible for obtaining and maintaining appropriate contractor licenses.
• Oversee and direct development of Policies, Procedures.
• Review projects in depth to schedule deliverables and estimate costs.
• Ensure Thermon meets contractual conditions of performance.
• Ensure internal and external reports pertaining to project or contract status is maintained.
• Inspect and review projects and/or contracts to monitor compliance to Inspection Test Plan and quality procedures.
• Develop in conjunction with sales/engineering an approach to enter into the new markets.
• Analyze, manage and mitigate risk.
• Drive project execution to safely meet or exceed customer expectations while driving profitability and margin growth for the corporation.
  • Forecast manpower request
  • Coordinate project supervision
  • Coordination between Operations, Site Managers, Project Managers and Engineering
  • Monitor and responsible for implementing project controls.
• Responsible for the Development and manage annual construction operating budget.
• Oversees manpower training (Supervisor training, Safety, Technical training, THT reporting requirements).
• Conduct WIP reports monthly.
• Responsible for timesheet recording.
• Accountable for timely and accurate billing.
• Monthly project revenue and margin reporting.
• Comply with company requirements concerning:
  • Project completion
  • Project cost
  • Project Profitability
  • Change orders
  • Customer satisfaction
• Reviews/Participate in construction project estimating.

Key Characteristics, Competences and Skills

Humility: wants credit to go to the team for business achievements. Not afraid to ask for help and seek guidance when needed. Receives criticism with grace and is willing to change direction when presented with a better solution. Practices servant leadership.

Builds Effective Teams: Blends people into teams and inspires them to perform; creates strong morale and spirit in his/her team; shares wins and successes; fosters open dialogue; allows people to finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.

Drive for Results: Is high energy, action oriented and focused on producing good outcomes. Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others forward to the goal.

Champions Integrity and Trust: Is widely trusted; is seen as a direct, truthful individual; can present the unvarnished truth in an appropriate and helpful manner; keeps confidences; admits mistakes; doesn't misrepresent him/herself for personal gain.

Intellectual Horsepower: Able to grasp complex issues and understand the essence of the challenges at hand. Assimilates new information quickly and does not get overwhelmed when needing to move quickly from one topic to another. 

Change Agility : A change leader; creates effective plans to promote change; knows how to manage in changing circumstances; strongly advocates an independent point of view, but can be counted on to execute management decisions and strategies; understands the need for change before being told; seizes opportunities.

Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.

Decision Quality: Makes good, timely decisions based upon a mixture of analysis, wisdom, experience, and judgment; most of his/her solutions and suggestions turn out to be correct and accurate when judged over time; sought out by others for advice and solutions. Able to move forward without all of the data.

Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; does not have to finish things before moving on; can comfortably handle risk and uncertainty.

Collaboration: Is able to develop strong relationships with leaders and employees at all levels and areas of responsibility within the company, and is able to work effectively across functional boundaries in a matrix environment.

Problem Solver: Steps up to conflicts, seeing them as opportunities; reads situations quickly; good at focused listening; can hammer out tough agreements and settle disputes equitably; can find common ground and get cooperation with minimum noise. Deals fairly with non-performance and is unafraid to deliver tough messages when necessary.

Knowledge and Experience

• Possess superior business acumen with an undergraduate degree in related field or equivalent experience. MBA, MS or similar degree would also be a plus.
• Strong cross-cultural communicator and relationship builder at all levels of internal and client organization(s) with the ability to work effectively across functions.
• A minimum of 10 years of experience in industrial construction management
• Well-developed business acumen and be able to balance a strategic focus with the ability to dig into the details administratively and drive day-to-day performance.
• Excellent people leader skills capable of inspiring and developing a best in class organization where results, attitude and behaviors are modeled at all levels.
• Proven experience in the restructuring or repositioning of the construction team; have trained, developed and retained a strong construction team and have hired effectively from outside the company when needed.
• Strong technical ability. Ability to understand and communicate technology and specifications to customers.
• Ability to partner effectively with a senior leadership team and functional leaders in a matrixed environment.
• Bilingual English/Spanish is a plus.
• Must be able to travel -/+ 20%, mostly within the US.