People Manager - Generalist

About EyeSee

EyeSee uses the latest technology to make behavioral research accessible. We are tracking people’s gaze direction and facial expressions through webcams. We also build gamified shopping environments to help our clients get reliable consumer and user behavior insights.

What started as a two-person startup in Belgium over 11 years ago with the idea of revolutionizing the market research industry is now a multi-awarded innovative company of 160 with offices in Belgrade, New York, Paris, London, Mexico City, and Singapore.

Nowadays, companies such as Microsoft, Google, Twitter, Colgate-Palmolive, and dozens of others use our expertise and behavioral solutions. More specifically, we help them understand whether people see an ad (eye-tracking), their emotional reaction (facial expressions), and the impact on sales (through virtual shopping). Before EyeSee, companies mainly used (unreliable) surveys. Our solutions are also used for shopper/pack research, innovation, and e-commerce.

Join us on our journey to become the most progressive and leading behavioral research company in the world!

About the role

We are looking for a new talent in our People team, focusing primarily on our colleagues and entities in EST&CST time zones. Main responsibilities will be related to employee lifecycle (including recruitment) and administration.

This position is hybrid and based in Mexico, but will be reporting to the team in Europe.

Our Mexico office currently counts 15 professionals, with plans to further expand our team in the future.

If you have a passion for collaboration across cultures, profiles, and seniority levels, you confidently use English in your everyday work and thrive in a dynamic, multinational setting, this role is for you. The position requires excellent teamwork and interpersonal skills, the ability to manage different stakeholders and expectations effectively, resilience and a can-do attitude in the face of complexity. We value superior organizational skills, attention to detail, and adaptability.

If you're eager to learn and join our journey, you will help build a global team that reflects the diversity and innovation that are in the heart of our company's success.

Responsibilities

Recruitment (prio 1: Mexico and USA, prio 2: Global)

· Owning the entire recruitment & selection process for Mexico, USA and Sales&Marketing profiles globally - from identifying recruitment needs, screening applications, shortlisting candidates, conducting interviews, to sharing recommendations

· Creating job proposals for selected candidates

· Developing and implementing innovative sourcing strategies and managing relations with relevant recruitment portals and recruitment agencies

· Keeping candidate records and statuses up to date

Employee experience (Mexico and USA)

· Managing employee experience throughout the lifecycle – from the selection process to exiting the company

· Organizing regular check-ins with employees

· Communicating and promoting the EyeSee culture, supporting better understanding of cultural differences among employees from different countries

· Organization of company events onsite and offsite

Admin (Mexico and once up to speed, taking over USA)

Employee-related

· Creating employee-related documentation: contracts, NDAs, annexes, notifications, etc.

· Maintaining personnel files and other internal records (HRIS)

· Coordinating provisioning of working equipment, meeting with employees for documentation signing and working equipment handover or remotely coordinating the process for global employees

· Providing administrative support, including benefit management and administration

· Preparing input for payroll on a monthly level & approving payroll documents

· Closely cooperating with other teams (finance, legal) and external partners: HR & payroll/accounting agencies, lawyers, IT support, etc.

Company-related

· Partnering with external consultants to ensure compliance with Mexican Labor Law (including NOMs and other requirements)

Office-related

· Providing logistical and admin support to the Mexican office including documentation, mailing, and office budget (10% of time)

An ideal candidate would have

· Bachelor’s degree, preferably a master’s in human resources, psychology, economics, or related fields

· Advanced level of spoken and written English (at least C1)

· Strong knowledge of Mexican labor Law

· International work experience

· 5+ years of experience in HR field, focusing on administration and implementation of different policies and procedures required by the Mexican Law

· Work from the office is expected minimum twice per week

· Ability and enthusiasm to interact with different cultures, profiles and seniority levels

· High organization skills with superior attention to detail and accuracy

· Can-do attitude in a complex operating environment

· Ability to handle data with confidentiality

We offer

· We are remote-first, with occasional team meetings in an amazing office space in Polanco. You can choose what works for you!

· 26 days of vacation: 23 days off, plus additional 3 days of collective vacation during winter holidays

· You can start using your vacation days during the first year of employment

· An extended list of recognized Public holidays: 10 days off

· Competitive private health insurance package for employees and their children

· During sick leave, we pay 100% of your earnings for the first 3 days of absence

· Aguinaldo bonus amount paid out for 30 days

· Professional development training and soft skill workshops adjusted to your career path

· If you need to improve your English-speaking skills, we offer conversation classes with a native speaker

· Quarterly activity and events budgets for each team and yearly company-wide team building activities

Please note that we will only be accepting applications and resumes submitted in English.