People Technology Team (Ptt) Senior Associate

Line of Service

Internal Firm Services

Industry/Sector

Not Applicable

Specialism

IFS - Human Capital (HC)

Management Level

Senior Associate

Job Description & Summary

A career in Human Resources, within Internal Firm Services, will provide you with the opportunity to make a difference at PwC by helping to fully leverage the skills and talents of all our people. You’ll help our local offices in driving the Firm’s people strategy, creating a unique people experience for each individual, and supporting our Firm wide values by working with the core competencies that measure and drive individual and Firm wide success in the marketplace.

Our Human Resources Information Systems team provides human resource technology support to PwC. As part of the team, you’ll help design, implement, and operate Human Resources technology application that help us develop insights and strategies for our people and to drive business results.

To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

General Purpose (of the position):

Provide technical support to our clients acting as liaison between vendors, stakeholders and clients. Ensuring documentation is up to date and it supports PTT operation.

Functions and responsibilities:

• Working knowledge of Human Capital systems, processes and reporting;
• Managing Stakeholders as well as the day to day projects or workstreams;
• Possessing functional and technical knowledge of the various aspects of Workday;
• Possessing research, analytical & troubleshooting skills;
• Demonstrating proficiency in the use of relevant technology;
• Working with confidential data;
• Demonstrating attention to detail and dedication to quality in relation to data analysis and system troubleshooting;
• Handling multiple, time-sensitive deliverables while focusing on the quality of work delivered to clients;
• Escalating issues in a timely & efficient manner to supervisors and relevant stakeholders;
• Demonstrating ownership and accountability over work products;
• Translating technical processes into common language for a wide audience;
• Communicating with impact to peer groups, leadership and stakeholders;
• Adapting to a rapidly changing environment;
• Working with demanding clients and assisting with stakeholder management;
• Coaching and mentoring staff;
• Identifying user requirements, user acceptance testing and producing recommendations to improve the end user experience;
• Analyzing current and future technology or process needs and recommend enhancements and solutions;
• Collaborating with people systems, IT managers and process support managers to address more critical issues;
• Possessing prior professional services experience;
• Creating standard operating procedures, process maps, Frequently Asked Questions (FAQs) & Quick Reference Cards (QRCs).
• Working knowledge in technologies such as Alteryx, Google scripting, UI Path, and data visualization tools preferred

Academic background:

Business Administration or IT related bachelor degree

Qualifications & Skills:  

Management systems such as (Workday, Oracle / PeopleSoft, SAP, Kenexa, Personnel Programming) and preferably in HRMS Implementation and migration to new versions. Preferably certified in Project Management

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required:Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Available for Work Visa Sponsorship?

Government Clearance Required?

Job Posting End Date