DirecciónThis is where you save and sustain lives
At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You'll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients.
Baxter's products and therapies are found in almost every hospital worldwide, in clinics and in the home. For over 85 years, we have pioneered significant medical innovations that transform healthcare.
Together, we create a place where we are happy, successful and inspire each other. This is where you can do your best work.
Join us at the intersection of saving and sustaining lives—where your purpose accelerates our mission.
ABOUT US: BAXTER'S MISSION
At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You’ll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients.
Baxter’s products and therapies are found in almost every hospital worldwide, in clinics and in the home. For over 85 years, we have pioneered significant medical innovations that transform healthcare.
Together, we create a place where we are happy, successful and inspire each other. This is where you can do your best work.
Join us at the intersection of saving and sustaining lives—where your purpose accelerates our mission.
YOUR ROLE AT BAXTER
THIS IS WHERE MY EXPERTISE DRIVES BUSINESS INNOVATION
For you, it’s all about the people. As a Product AnalystExternal Web & Social Engagement, your impact on patient care is always top of mind. Your desire for challenging, mission-driven work and eagerness to meet unforeseen challenges head-on provide robust opportunities to grow your career as a business-focused IT partner. Baxter trusts and appreciates your curious and collaborative problem-solving nature. You enjoy taking ownership of processes that enable the business to work and serve our customers more efficiently.
A global transformation is happening across our IT function—one where we are intentionally and thoughtfully reimagining how we partner with the business. Your expertise is a welcome addition and will be crucial in developing fresh solutions to optimize our technology for all of Baxter. You enjoy seeing the connection between the future and today as we look to simplify our technology landscape. Your past experiences and enthusiasm for innovation will help us streamline systems and initiatives, break down IT silos and work in an agile, hyper-collaborative model. To drive transformation, we will work smarter, not harder—which means you will be able to focus on value-driven outcomes while gaining regular exposure to the business as you grow your career with Baxter.
YOUR TEAM
We create value for Baxter by optimizing technology. It’s why we are shifting our approach to a capabilities-first mindset. A leaner technology blueprint will help us drive speed, simplicity, and collaboration. Embracing new technologies and methodologies helps us to keep up with a constantly evolving market—which means we can continue to save and sustain lives across the globe.
We build relationships with one another to get the work done—winning, failing and learning together. We’re an ambitious community of experts who are driven to improve our skills and deepen our knowledge. Our teams embrace workplace flexibility, combining the best of both on-site and remote work environments. Monthly check-ins replace annual performance reviews and offer a more personalized approach to your career development. Leadership encourages you to invest in yourself through a variety of learning opportunities. We move quickly, giving you the chance to grow and diversify your portfolio during times of change.
As a Product Analyst, you will have the opportunity to lead by example, and enjoy mentoring and learning from others. Here, you are trusted to manage your own time and are given opportunities to grow your career as you wish.
The Product Analyst will work closely with the Product Owner (PO)/business Product Manager/collaborators/SMEs from different regions/countries to analyze and define how technology can enable business processes and drive critical metric improvement.
PM Analysts are Techno-Functional resources that can gain understanding of the business process flows and translate that to technical solutions as aligned by architectural and engineering design.
As Baxter transforms our IT organization into an innovative and strategic partner to the business, a key initiative is to invest in our IT talent in order to develop new skills and stronger eye for business. You are encouraged to take thoughtful action in developing your career and are given a myriad of resources to make that a reality. Think training, conferences, certifications, and support for advanced degrees. We live and breathe technology, but we also recognize space outside of work is needed. Take paid time off when you need to and come back refreshed so we can continue to save and sustain lives!
WHAT YOU'LL BE DOING
1. Analyze existing business processes in place and assess fit/gap to already established solutions.
2. Define business requirements together with PO and business collaborators.
3. Champion process governance with the goal to harmonize processes and the underlying system solution, globally.
4. Champion change – promote and drive the change and new ways of working.
5. Support PO with Inception/Backlog Grooming preparation and execution to understand the product vision and it's application in the overall business processes
6. Support Inception preparation and documentation for upcoming program increments
7. Prepare design artifacts: flow diagrams, use case documents, story maps, mockups to help visualize and describe the process
8. Investigation on questions that arise from the Backlog grooming sessions
9. Work closely with the Agile Team/BAs to understand how the Product Vision can be translated into working software
10. Support the solution design and technical architects; Define integration requirements with integration architects as well as teams supporting other systems (e.g. JDE)
11. Align requirements with architectural model - i.e. creating mockups/process flows of how layout/processes may get implemented in SF to fulfill the requested functionalities
12. Align with POs on scope questions and support story writing related to the scope or acceptance criteria at story level.
13. Support the development/test team in clarifying requirements/acceptance criteria
14. Review of stories to ensure they are remaining within the boundaries of the feature benefit hypothesis and Feature Acceptance Criteria - consult with PO on discrepancies
15. Augment Acceptance Criteria in each user story to ensure system specific items are included so that scripts are written to adequately test for working software to meet the business needs and product vision.
16. Support POs and Commercial Operations with iteration demos and Support POs with System/Feature level demos
17. Support the definition of end-to-end test scenario definition by working with POs and PMs
18. Support regional Commercial Operations with UAT testing issue investigation and resolution
19. Provide support to regional/country teams deploying the new customer service solution in countries
20. Support Business PM/training team with technical aspects of training development
21. Support teams with release and deployment activities at cutover (Support sanity testing, issues etc.)
22. Support hypercare
23. Support triage Production Issues (ad hoc) - discuss prioritization with POs/POs - facilitate issue resolution with appropriate teams (Scrum or Sustain) once prioritized and assigned
24. Investigate production issues and align on fix with PO/Dev Team/Sustain team (PO if necessary)
25. Support with Technical Integration - mapping definition, testing issue resolution
WHAT YOU'LL BRING
- Bachelor’s degree with >3 years of experience with Marketing and Marketing automation tools.
- Experience with web tracking technology (Google Analytics, Matomo, etc)
- Experience with marketing on social media platforms (Linked In, Facebook)
- Familiar with ad platforms like Google Adwords
- Commercial Technology Products experience or knowledge such as Customer Relationship Management, Marketing, etc
- Established Commercial Business Acumen
- Technical capability; to convey and collaborate around the development of the desired functionality particularly with cloud applications; prior experience or ability to learn technical development architecture and configuration principles
- Strong understanding and working experience with Agile approach and culture; Understanding the SAFe (Agile at scale) approach is a plus.
- Ability to work with multiple geographies in a multicultural environment
- Experience in working in regulated environments (i.e. privacy/compliance) preferred
EQUAL EMPLOYMENT OPPORTUNITY
Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.
REASONABLE ACCOMMODATIONS
Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link (https://forms.office.com/Pages/ResponsePage.aspx?id=Nd3GyB-HME-FrGU185glFEz6tL6PVBRBmGWW8EAuijxUQk5XRjBPM0Q5R09INVM2NklFSzhMWU9MVi4u) here and let us know the nature of your request along with your contact information.
RECRUITMENT FRAUD NOTICE
Baxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice (https://tbcdn.talentbrew.com/company/152/v2_0/pdf/Recruitment-Fraud-Alert-FINAL.pdf).
Reasonable Accommodations
Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information.
Recruitment Fraud Notice
Baxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice.
