DirecciónPOSITION SUMMARY STATEMENT:
The Program Manager II defines the objectives and develops suitable strategies for the program. The career progression begins with assignments to formulate, organize, and monitor inter-connected projects and gradually shift towards assessing program performance in order to maximize ROI, controlling deadlines, budgets, etc. and evaluating project managers and other staff
DETAILED RESPONSIBILITIES/DUTIES:
Level II
• Plans the delivery of the overall program and its activities in accordance with the mission and goals of the organization
• Develops an annual budget and operating plan to support the program
• Ensures that program activities operate within the policies and procedures of the organization
• Ensures that program activities comply with all relevant legislation and professional standards
• Oversees the collection and maintenance of records on the clients of the program for statistical purposes according to the confidentiality/privacy policy of the organization
• Supervises program staff by providing direction, input, and feedback
• Coordinates the delivery of services among different program activities to increase efficiency
• Monitors and approves all budgeted program expenditures
• Identifies and evaluates the risks associated with program activities and take appropriate action to control the risks
• Develops and implements long-term goals and objectives to achieve successful outcome of program
• Develops a program evaluation framework to assess the strengths of the program and to identify areas for improvement
• Interviews and selects well-qualified program staff
• Establishes and implements a performance management process for all program staff
• Ensures all staff members receive orientation and appropriate training in accordance with organizational standards
• Monitors cash flow projections. Manages all project funds according to established accounting policies and procedures
• Be the SME and coach for the junior Program Managers in project management methodologies and processes
• Share lessons learned and best practices across programs, building relationships with stakeholders and brokering relationships at all levels
SUPERVISORY RESPONSIBILITIES:
Leads a team (increases with level)
QUALIFICATIONS:
Skills:
Required
• Strong communication (both business and technical) and interpersonal skills
• Detail-oriented, project management skills
• Ability to support large, cross-functional projects
• Ability to solve program issues and manage risks effectively
• Ability to break down problems and estimate effort
• Ability to establish reporting cadence, reports, and metrics
• Deep Knowledge of Project Management Tools and Processes
• Familiarity with Scaled Agile Framework (SAFe)/ Agile / Scrum principles
Certificates / Training:
• Preferred: Project Management Professional (PMP) certification
• Preferred: SAFe Agile/Scrum certification
Experience:
Level II
• 10+ years of technology experience
• 3+ years of program management experience or equivalent
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Education:
Required
• Bachelor's in Information Technology, Business or equivalent
Principles & Related Competencies:
Ethical
• Complies with policies and procedures; Takes the high road and upholds our values; Maintains confidentiality; Acts with integrity, honesty and respect.
Leader
• Communicates the big picture whether remotely or in-person, connecting the dots globally and overcoming obstacles; Gives and receives frequent feedback, learns, teaches, encourages information sharing and cooperation among teams; Celebrates the individual and the team; Ability to clearly communicate.
Collaborative
• Communicates the big picture whether remotely or in-person, connecting the dots globally and overcoming obstacles; Gives and receives frequent feedback, learns, teaches, encourages information sharing and cooperation among teams; Celebrates the individual and the team; Ability to clearly communicate.
Looks Beyond Oneself
• (Team Leader) Demonstrates humility through servant leadership by thinking about what can I do as a leader to help you achieve your goals; Develops a vision (strategy) and sets goals and targets, fostering an environment which encourages achievement; Inspires and influences people to work together cohesively and enthusiastically engages with them; Welcomes a diversity of backgrounds and ideas; Values Distributors and teammates.
Drives Innovation
• Add value through: Driving opportunities for all 3 types of innovation (incremental, evolutionary or disruptive); Proposing ideas and creative solutions to employee, distributor and/or customer challenges; Celebrating and learning from failures and successes, willing to experiment and take educated risks making decisions based on facts & data; Welcoming other’s ideas and suggestions and acting on them.
Delivers Change
• Delivers Change Through: Experiencing and leading change; Understanding Herbalife Nutrition’s business; Creating a sense of urgency for delivering business benefits; Flexibility and openness to change.
