Resourcing Program Manager

About the Team
The mission of Uber's GSS (Global Scaled Solutions) team is to transform Uber's best ideas into agile, global solutions. Our global team is focused on delivering a wide range of capabilities and objectives to multiple tech and business teams while maximizing value through solutions that are:

• Automated & Innovative
• Industry Leading
• Cross-organizational & Integrated

About the Role
We seek candidates with experience in high-tech, fast-paced, tight-turnaround environments, who also possess a curiosity and enthusiasm for AI and language technology.
The ideal candidate for this role should have strong program and project management skills as well as talent aquisition or HR understanding, be extremely well organized, manage time and deliverables effectively and be able to clearly communicate and present information to drive better decisions/results. The candidate should also have the ability to quickly learn and get up to speed in comprehending internal processes, ultimately bringing to the table new ideas and improving how we hire for scale and quality.

What You'll Do

• Utilize various sourcing tools and platforms to attract and monitor qualified candidates, adopting innovative strategies to allow quality sourcing at scale, across all geographies for our different projects
• Track progress, resolve dependencies, evaluate risks and communicate status to management and project partners
• Work with cross functional teams to ensure project needs are met and resolve issues
• Improve process operational efficiencies, and identify automation opportunities
• Own program and operator governance
• Track and report performance metrics and program level KPIs
• Build resource feedback mechanisms and ensure NPS targets are met for the program

Basic Qualifications

• BA/BS in human resources management or a related field
• Program/Project Management Experience
• Professional proficiency in English
• 2-3 years of experience as a Vendor Manager/Resourcing manager in fast paced environment
• Strong communication and problem-solving skills are preferred, with multilingual abilities an advantage.
• Organized, detail-focused approach capable of juggling multiple priorities simultaneously.
• The ability to work collaboratively cross functionally. This includes sharing information, providing support, and contributing to the overall success of the resources and onboarding process.
• Excellent organizational skills needed to manage multiple tasks, prioritize activities, and maintain detailed records throughout the process.

Nice to have:

• Understanding of AI Data Services/ Data Annotation environments and Localization.
• Understanding of business principles, human behavior and motivation.
• Ability to adapt to changing priorities, processes, and technology tools is preferred.

We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together.
Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.
*Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to accommodations@uber.com.