DirecciónRH : Omar Gonzalez
Location : Aguascalientes
Industry - Sector : MALS
What you’ll do?
- Participate in incidents Root Cause Analysis .
- Participate in incidents Root Cause Analysis ( RCA ), propose permanent solution for repetitive issues (analyzed via Service now data analysis) and execution.
- Provide support for month-end activities.
- Perform batch job monitoring and with L3 design team to solve batch job failures.
- Understands the AMS ticket management process & Adherence to SLA and managing the status of the tickets.
- Worked in SAP ECC and has exposure to integrations
- Expertise in standard WM processes & configuration : Physical inventory, Replenishment, Repacking, Kitting, label generation, Returnable packaging, RF scanning process.
- Conduct Unit, Integration and Regression tests.
- Knowledge in Interfaces : Idocs processing, AIF, API, RFC, PI interfaces
- Knowledge in Kanban process
- Preparation of Impact Analysis for new Z developments
- Extended support for month end activities
- Customer interactions with good communication skill
- Documentation (User manual, Functional specification)
What you’ll bring :
- A dynamic professional with over 12+ years of experience in ERP End user and Functional Consultancy SAP Logistics WM Module, with excellent English communication skills.
- Adept in analyzing information system needs, evaluating end-user requirements and custom designing solutions, and troubleshooting any problems in the process.
- Insightful knowledge of business process analysis and design, reengineering, process rationalization, cost control, capacity planning, performance measurement and quality control.
- An effective communicator with excellent relationship management skills and strong analytical, problem solving & organizational abilities.
- Support the current production environment for SAP ECC and SAP WM (Warehouse Management).
- Represent the configuration and customization changes in SAP risk assessment meeting for moving changes to production server.
- Perform incident management, work order management, change requests and query resolution for tickets created in Service now.
Soft skills :
Work Underpressure, Quality at work, Results Oriented
What can YOU expect in a career with Capgemini?
- Working in a team environment, Consultants will focus on the analysis, design and development of technology-based solutions for Capgemini’s clients.
- You will work alongside technical, functional and industry specialists to assist with the development, implementation and integration of innovative system solutions including methods, techniques and tools.
- You will contribute to client satisfaction by providing timely and responsive value-added services and work products.
- Capgemini offers a competitive compensation and benefits package.
- Headquartered in Paris, France, Capgemini has a presence of more than 340 thousand professionals in Mexico distributed among 3 sites located in Mexico City, Monterrey and Aguascalientes.
A deeply multicultural organization.
Capgemini has developed its own way of working, the Collaborative Business ExperienceTM, and draws on Rightshore, its worldwide delivery model.
You will love this job because
- Capgemini focuses on giving each new hire a YOU-nique experience through our recruitment process and on-boarding program, as well as by helping you to build your own career and professional skills foundation.
- Capgemini provides a collaborative environment that embodies and holds the following stated values close to heart : Honesty, Boldness, Trust, Freedom, Team Spirit, Modesty, and Fun.
- Capgemini cultivates an atmosphere for development that enables YOU to be hands-on, planning for your growth, both horizontally and vertically.
At Capgemini Mexico, we aim to attract the best talent and are committed to creating a diverse and inclusive work environment, so there is no discrimination based on race, sex, sexual orientation, gender identity or expression, or any other characteristic of a person.
All applications welcome and will be considered based on merit against the job and / or experience for the position
