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Senior Market Manager
The Senior Market Manager’s primary responsibility in their assigned territory is to develop and maintain a high-quality portfolio of hotel products (i.e. relevant, attractive and competitive) for Expedia Group fast-growing global customer base. In doing so, you will also continuously work with Expedia TPG hotel partners to help them maximize the production potential from their participation in the Expedia marketplace by smartly utilizing the power of Expedia TPG unique data insights, marketing, distribution and revenue management toolset. What you’ll do Consistently using data & market insights specific to your market, and demonstrating local market knowledge, Senior Market Managers will: Develop and sustain strong partner relationships by providing relevant data insights and high-quality consulting services to hotel partners (revenue management advice, marketing opportunities).
Ensure that partner hotels’ products (content, rates and availability) are consistently optimized on the Expedia sites to maximize customer conversion.
Secure additional lodging rates and availability information over high demand and compression periods to satisfy customers’ pressing needs.
Secure seasonal deals and promotions within the guidelines set by management to support the brands’ merchandising and marketing efforts.
Continuously promote and develop hotel partners’ high engagement with Expedia’s full suite of:
Unique market insights (partner reports, competitive data, key performance drivers)
Revenue management tools (dynamic promotions, packages, fenced deals, mobile)
Marketing and merchandising opportunities
Specialized brands (e.g. Egencia, Hotwire, Media Solutions) potential opportunities
Self-service tools (Expedia Partner Central)
Represent Expedia in the local market, build Expedia’s company profile with key local influencers (e.g. tourism bureau, hotel association, etc.) and provide expertise to the local industry.
Provide coaching to colleagues (peers, Market Managers, Associate Market Managers, Market Associates) on standard methodologies.
Other reasonable duties, as assigned. This role focuses on the core of the Market Management’s team responsibility, which is to ensure that Expedia’s brands’ global customers always find the most suitable hotel for their dream trip wherever they want to go, and that our hotel partners can effectively, efficiently and throughout the year, reach Expedia’s full breadth of global traveler demand. Who you are Required Skills & Experience
Bachelor’s Degree; or equivalent
5-7 years’ experience
50% of travel for market visits may be required
Drive for Results
High impact personality: intellectual agility, entrepreneurship, empathy in relationship, great teammate
Hungry, determined, motivated, willing to take action and results-focused
Organization and time management skills, rigor, attention to details
Proven follow-up/persistence when facing challenging situations
Ability to multi-task effectively and be able to change gears quickly without skipping a beat Strategy Execution
Demonstrates ability to prioritize work and be laser-focused on achieving critical targets, goals and/or strategic objectives set by LPS leadership team. Relationship Management
Relationship builder; earns the confidence of others.
Bridges and sustains solid partnerships based on mutual support through a collaborative style. Solution Alignment
Appetite for innovative technology, fast-changing business environment, data driven decision-making.
Demonstrates problem solving skills.
Ability to select and present insights, including performance, market and competitor analysis and to implement meaningful action plans based on the data. Written & Spoken Communication, Listening and Influencing
Proficiency in Arabic & English language skills
Presents ideas and directives clearly and persuasively; actively listens when spoken/presented to
Ability to effectively communicate to various levels and through a variety of communication channels. Build & Maintain Teams
Able to work independently as well as be a strong team worker, ensuring the whole team wins
Help other team members acquire skills or achieve targets/goals.
About Expedia Group
Expedia Group (NASDAQ: EXPE) powers travel for everyone, everywhere through our global platform. Driven by the core belief that travel is a force for good, we help people experience the world in new ways and build lasting connections. We provide industry-leading technology solutions to fuel partner growth and success, while facilitating memorable experiences for travelers. Expedia Group's family of brands includes: Brand Expedia, Hotels.com, Expedia Partner Solutions, Vrbo, trivago, Orbitz, Travelocity, Hotwire, Wotif, ebookers, CheapTickets, Expedia Group Media Solutions, Expedia Local Expert, CarRentals.com, and Expedia Cruises.
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Employment opportunities and job offers at Expedia Group will always come from Expedia Group’s Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you’re confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals to whom we have not made prior contact. Our email domain is @expediagroup.com. The official website to find and apply for job openings at Expedia Group is careers.expediagroup.com/jobs .
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