Senior Product Manager

Jeeves is a groundbreaking financial operating system built for global businesses that provides corporate cards, cross-border payments, and spend management software within one unified platform. The company operates across 20+ countries including Brazil, Canada, Colombia, Mexico, the United Kingdom, across Europe, and the United States, and serves over 5,000 clients ranging from venture-backed startups to SMBs around the world. With a mission to empower businesses with more efficient and cost-effective financial solutions worldwide, Jeeves combines cutting-edge financial technology with exceptional team expertise to transform the business financial landscape. Jeeves has been recognized as one of The Information's 50 Most Promising Startups in 2023, as well as a Y Combinator Top Company 2021-2023 and won “Fintech of the Year" at the European Fintech Awards.

Since graduating from Y Combinator in 2020, Jeeves has successfully raised over $380 million and is backed by top world-class investors including Andreessen Horowitz, Y Combinator, CRV, Tencent, Stanford University, Clocktower Ventures, and founders of more than 15 unicorns including David Velez (Nubank), Carlos Garcia (Kavak) and Sebastián Mejía (Rappi).

We are in need of a motivated and ambitious Product Manager to join the Product team and build the next set of borderless banking features to support our global customers. This role will focus on leading Jeeves Pay, our flagship payment product to transfer money locally and cross-border. Your goal will be to make it a faster/cheaper/easier way to move money. You will serve as the key point person for executing on a product roadmap while partnering with the business team and product marketing team to drive user adoption.

Location: This role is based out of Mexico City, Mexico, and is a full-time hybrid position where it is required to come into our office in Roma Norte . #LI-HYBRID

• Collaborative approach. You look to bring people together to solve problems rather than thinking for yourself
• User-first. You always prioritize the user and make sure the products you build are both valuable and usable
• Data driven decisions. Every decision is backed by data (both quantitative and qualitative). You take a learn-test-measure approach.
• Owner. You are the owner of the product and are accountable for its success or failure. You break down walls to ensure the product continues to drive forward.
• High-quality. You take pride in your work and have a high attention to detail. You expect the same from those you work with

• Strategic Direction : Dive deep into market dynamics and customer insights to craft a visionary roadmap for Jeeves Pay. Champion this roadmap within the team, ensuring alignment with our broader organizational goals.
• Performance Metrics : Establish clear objectives and key results (OKRs) to guide your team's efforts. Regularly analyze a mix of quantitative and qualitative data to gauge success and ensure we consistently deliver unparalleled value to our users.
• Collaboration & Design : Collaborate closely with your design counterpart. Engage in user research initiatives to uncover new challenges and opportunities, and critically assess both existing products and prototypes.
• Rapid Experimentation : Drive a culture of innovation by facilitating experiments. Quickly validate potential product enhancements and pivot as necessary to ensure we're always building what matters.
• Stakeholder Communication : Maintain open channels with key Jeeves stakeholders. Articulate findings, share pivotal updates, and ensure the broader team is always in the loop.
• Team Synergy : Work seamlessly across roles. Collaborate with designers, engineers, and QA personnel in your pod to define product specs, meet sprint and quarterly objectives, and guarantee a top-tier user experience.
• Feedback Loop : Be the bridge between various departments. Collect vital feedback and ensure the Sales, Customer Support, and the broader Jeeves team are well-informed of upcoming product launches.
• Globalization and Compliance : Spearhead initiatives to tailor Jeeves Pay for diverse global markets. Work hand-in-hand with compliance and legal teams, ensuring all offerings meet stringent regulatory standards.

• 6+ years of product management experience with at least 3+ years in the fintech space. Understanding of money movement, the market and the players is critical.
• Willing to work across global time zones, including 10% travel
• Solid track record of shipping and iterating on successful products with cross-functional teams
• Preference for hard problems. Moving money cross-border in a competitive way is a difficult problem to solve. You must enjoy solving challenging problems and the possibility of solving them in a way that doesn’t currently exist
• Passion for building and executing a global banking vision