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XInfo Please submit your resume in English - we can only consider applications submitted in this language.For Mexico: Only applications of candidates with Mexican citizenship will be evaluated for this role in compliance with the provisions of Article 7 of the Federal Labor Law.Note: Google’s hybrid workplace includes remote and in-office roles. By applying to this position you will have an opportunity to share your preferred working location from the following:In-office locations: Mexico City, CDMX, Mexico; Buenos Aires, Argentina; Bogotá, Bogota, Colombia.Remote location(s): Argentina; Colombia; Mexico.Please submit your resume in English - we can only consider applications submitted in this language.
For Mexico: Only applications of candidates with Mexican citizenship will be evaluated for this role in compliance with the provisions of Article 7 of the Federal Labor Law.
Note: Google’s hybrid workplace includes remote and in-office roles. By applying to this position you will have an opportunity to share your preferred working location from the following:In-office locations: Mexico City, CDMX, Mexico; Buenos Aires, Argentina; Bogotá, Bogota, Colombia.
Remote location(s): Argentina; Colombia; Mexico.
- Bachelor's degree in a technical or quantitative/business-oriented field, or equivalent practical experience.
- 8 years of experience in technical support Service Delivery or vendor management.
- 6 years of experience leading technical support teams, operations, strategy, and change management.
- Ability to communicate in English fluently.
- Experience working with team members to design and implement strategic projects that solve business problems.
- Experience with advanced spreadsheets, SQL, and database software, with excellent analytical skills.
- Experience executing complex strategic and operational initiatives, with excellent problem-solving and project management skills.
- Experience collaborating with senior stakeholders across a large, global organization.
- Knowledge of Google Cloud and/or other Cloud platforms.
- Ability to communicate upward to senior management, laterally to site leadership team, cross-functionally to multiple teams including Vendor Management, Global Operations, and technical teams, and toward Vendor Account Management, Vendor Operations Management, and vendors at site-wide level.
