Empleos de Service Delivery Manager
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AFFINITY SERVICE DELIVERY MANAGER
Estimación de costos y tiempos. Manejo de escalamientos. Manejo y seguimiento de incidentes. Cumplimiento de Niveles de Servicio (SLA). Garantizar calidad y forma en entregas. Análisis raíz de soluciones y problemas. Reporte de i...
| Compañía | Willis Towers Watson |
|---|---|
| Dirección | Ciudad De México |
| Categoría | Atención al cliente |
| Tipo de trabajo | Tiempo completo |
| Fecha de publicación | 4 hace semanas Ver detalle |
Affinity Service Delivery Manager
Willis Towers Watson
Ciudad De México
Estimación de costos y tiempos. Manejo de escalamientos. Manejo y seguimiento de incidentes. Cumplimiento de Niveles de Servicio (SLA). Garantizar calidad y forma en entregas. Análisis raíz de soluciones y problemas. Reporte de i...
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Service Delivery Manager - with Growth Opportunities
Hewlett Packard Enterprise
Jalisco
Owns the customer operational business relationship of mid-size to large domestic accounts. Acts as a point of contact for operational & tactical issues of medium to high complexity, representing delivery of all services (all func...
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Service Delivery Manager
Inflection Point
México
Bachelor’s degree in Computer Science, Information Systems, or related field. Familiar with ITSM tools, processes and reporting. Minimum 6 years of professional experience supporting technology solutions. Proven track record of le...
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Service Delivery Manager
Inflection Point
Monterrey, N. L.
Bachelor’s degree in Computer Science, Information Systems, or related field. Familiar with ITSM tools, processes and reporting. Minimum 6 years of professional experience supporting technology solutions. Proven track record of le...
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Service Delivery Manager - Hiring Now
Amaris Consulting
Mexico City Federal District
Growing your career as a Full Time Service Delivery Manager is a fantastic opportunity to develop productive skills.Job description Buscamos consultores dinámicos para hacer crecer nuestro equipo de Sistemas de Información y Digit...
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Service Delivery Manager
Mantu
Ciudad de México
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GLOBAL DWP SERVICE DELIVERY MANAGER
Atos
Ciudad de México
Bachelor’s degree in IT, Business Administration, or related field. 10+ years in Service Delivery Management, in a service desk environment. Relevant certifications such as ITIL, PMP, or similar are desirable. Leadership and Manag...
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Service Delivery Manager
Abc Sistemas
Veracruz, Ver.
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IT Service Delivery Manager
Hitachi Energy Ltd
Reynosa, Tamps.
Business Continuity of Factory IT Landscape - Accountable for overall business continuity of Factory IT Infrastructure Delivery Management, business managed applications , factory OT devices/ software management , and IT/OT Cybe...
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Director, Service Delivery Manager
Epam
Guadalajara, Jal.
Accountable for seamless delivery of L2 Production support services in a global delivery model across North America and India, with team sizes up to 200 people. Collaborate with client key stakeholders to define, execute & track t...
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Senior Service Delivery Manager
Adenza
Ciudad de México
Adenza provides customers with end-to-end trading, treasury, risk management, and regulatory compliance platforms which can be delivered on-premise or on-cloud. We enable the world’s largest financial institutions to consolidate a...
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Director, Service Delivery Management
Epam Systems
Chiapas
a true techie at heart. Provide oversee and guidance of service metrics. Ensure incident, request, problem, and change resolution timely as per agreed response times. Constantly provides service improvement recommendations aiming...
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Director, Service Delivery Management
Epam Systems
Veracruz, Ver.
a true techie at heart. Provide oversee and guidance of service metrics. Ensure incident, request, problem, and change resolution timely as per agreed response times. Constantly provides service improvement recommendations aiming...
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IT Service Delivery Manager
Hitachi Energy
Reynosa, Tamps.
Business Continuity of Factory IT Landscape- Accountable for overall business continuity of Factory IT Infrastructure Delivery Management, business managed applications, factory OT devices/ software management, and IT/OT Cyber Se...
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Service Delivery Manager MCA
Baker Hughes
Carmen, Camp.
Garantizar que todas las actividades se lleven a cabo de acuerdo con nuestros valores fundamentales y no negociables y nuestros pilares culturales. Colaborar con los equipos de ventas/comerciales, así como la interacción directa c...
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Service Delivery Manager (LATAM)
F5 Networks
Guadalajara, Jal.
Be accountable for operational results of F5, particularly Customer Satisfaction, renewal and additional sales success.. Work in partnership with the customer to develop and drive customer service improvement plans.. Review and re...
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IT Service Delivery Manager
Willis Towers Watson
Miguel Hidalgo, CDMX
Escalation Management: Serve as the primary point of contact in the APAC region for escalations from internal teams or business colleagues regarding Service Delivery issues. Assess the urgency and impact of escalated incidents, de...
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Senior Manager, Service Delivery
Teletech
Ciudad de México
Improve the key success metrics associated with goals. These include: . Customer Satisfaction Score . Service Level Goals . Quality Goals . Mentor managers to ensure achievement of company and client goals while addressing employe...
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Senior Manager, Service Delivery
Ttec
Ciudad de México
Improve the key success metrics associated with goals. These include: . Customer Satisfaction Score . Service Level Goals . Quality Goals . Mentor managers to ensure achievement of company and client goals while addressing employe...
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Third Party Risk Management Service Delivery Lead (TEMPORARY 6 MONTHS)
Sdz Mex
Ciudad de México
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Service Desk - Service Delivery Manager
Atos
Ciudad de México
Bachelor’s degree in IT, Business Administration, or related field. 10+ years in Service Delivery Management, in a Service Desk environment. Relevant certifications such as ITIL, PMP, or similar are desirable. Leadership and Manag...
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Global Trade Delivery Manager, Professional Services
Thomson Reuters
Ciudad de México
Interact with client Global Trade, Compliance, Tax and Technology professionals in Fortune 500 clients . Lead a team of 10 PS consultants, supporting their professional development. Lead business and requirements sessions and form...
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Customer Service Manager - EY Global Delivery Services
Ernst & Young Mexico
Ciudad de México
Each function should describe WHAT is done and the END RESULT/PURPOSE achieved. Describe the level of supervision of others, if any (i.e., assigning work, reviewing performance, direct or indirect responsibility).• Performs dut...
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Manager Service Delivery
C.h. Robinson
Monterrey, N. L.
Drive consistent execution that meets Service Delivery requirements and expectations. Leverage Operations Dashboards and internal analytics to understand areas of service excellence & service gaps, and work with teams on actions t...
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Data and Analytics (DnA) - Data Viz Manager - EY Global Delivery Services
Ernst & Young Mexico
Ciudad de México
Power BI / Tableau developer; data analyst with Engineer mindset who can work with the client to gather requirements. Participate in Solutioning team to partner with client in work efforts, provide data management experience, incl...
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Acceleration Center - Managed Services - Workday Delivery Lead - Manager - Get Hired Fast
Pwc
Querétaro, Qro.
We are looking to hire an enthusiastic Acceleration Center - Managed Services - Workday Delivery Lead - Manager to join our exceptional team at Pwc in Santiago de Querétaro QuerétaroGrowing your career as a Full Time Acceleration...
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Tech Assurance - Manager - EY Global Delivery Services
Ernst & Young Mexico
Ciudad de México
Must have a Bachelor’s degree in Business, Management, Engineering, Mathematics, Accounting, Finance, International Relations or a related field and 5 years of progressive, post-baccalaureate work experience applying relevant IT a...
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Delivery Manager
Ntt Data, Inc.
Gudalajara, JAL, MX
Work with stakeholders to groom the backlog.. Ensure estimates are done on the backlog items by working with the dev team.. Use the estimates along with priorities from stakeholders to schedule work and build a project roadmap.. R...
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Senior Technical Service Manager
Sap
García, N. L.
Primary contact for the customer regarding technology discussions, innovations and recognized as the escalation point for technical issues. Understands the customer business, goals and challenges in order to suggest solutions & se...
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Delivery Manager
Ntt Data
Guadalajara, Jal.
Work with stakeholders to groom the backlog. Ensure estimates are done on the backlog items by working with the dev team. Use the estimates along with priorities from stakeholders to schedule work and build a project roadmap. Repo...
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