Dirección JOB DESCRIPTION
Primary Duties:
- Establishes a customer-focused organization. Develops meaningful customer relationships and establishes strong partnerships with HR management teams.
- Ensures business requirements, challenges, opportunities and priorities are understood and considered.
- Ensures global alignment and consistency while effectively balancing global, regional and local needs.
- Manages a portfolio of initiatives, projects and operational applications. Establishes work prioritization and resource management processes to ensure limited resources are used as effectively as possible.
- Establishes sound IT application development and delivery processes. Ensures technology-based projects are delivered to the expected quality within the committed schedule and budget.
- Leads and manages regional HRIT teams including team managers, project managers, analysts and developers.
- Is responsible for people management which includes, but is not limited to, resource planning, sourcing, recruiting, onboarding, work assignment, developing employees, managing performance, administering compensation and offboarding.
- Sets and manages a budget for all project and expense costs required to support the global support of HR applications.
- Ensures understanding and compliance of all data privacy and audit requirements.
- Ensures effective operations of deployed applications. Ensures cost effectiveness of application support and maintenance. Identifies and implements improvements to reduce the total cost of ownership.
- Works closely with customer groups to identify application support requirements. Establishes service level agreements to formalize and measure the support and maintenance of deployed applications. Ensures applications are production-quality with safe and secure operations, high availability, reliable performance and minimal disruption.
- Establishes processes for submission and prioritization of system change requests including enhancements, improvements and fixes. Formalizes governance process to ensure active customer participation. Ensures sound and professional IT development and configuration management processes are followed.
Job Qualifications
- Bachelor’s degree in Computer Science or related discipline is required. MBA or Master degree preferred.
- At least 10 years of technical/functional experience in applications development capacity.
- At least 6 years experience as a first line supervisor in a technical environment. Proven ability to manage large teams to complete technology-based deliverables on-time and within budget. Proven ability to mentor others in the technical and/or business aspects of information systems task work.
- Extensive experience leading technical development of Workday Integrations.
- Experience with complex Workday technologies including Workday Studio, PECI, WECI and other relevant integration techniques such as XML, XSLT, API, etc.
- Strong leadership, management and organizational skills. Proven ability to set strategy, inspire others and deliver results.
- Proven ability to work effectively in a complex, matrixed organization within a multi-national company. Proven ability to manage across functions and successfully engage and influence others outside area of control.
- Experience working in global organizations to implement and support technology. Proven understanding of cultural differences and ability to impact across cultures.
- Proven ability to lead a customer-focused and excellence-driven organization. Demonstrated understanding of customer driven-products, services and solutions.
- Strong project management background with expertise in project planning and execution. Through understanding of resource planning, scope control, risk and issue management. Thorough understanding of applications development methodologies, standards and best practices.
- Strong communication and presentation skills. Proven ability to work effectively with employees at all levels of the organization. Proven ability to communicate effectively with management and colleagues who use English primary or second language.
PRIMARY LOCATION
Monterrey Business Center 
