Empleos de Customer Support Engineer en Ciudad de México

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ENTERPRISE CUSTOMER SUPPORT ADVOCATE

Provide subject matter expertise, within an accelerated SLA to Hootsuite’s highest-valued customer accounts - Enterprise Standard, Premier, Strategic, including all 3rd party Partner Support programs [Digital Services Partner (DSP...

CompañíaHootsuite
DirecciónCiudad de México
CategoríaAtención al cliente
Fecha de publicación 4 hace semanas Ver detalle

Enterprise Customer Support Advocate

Hootsuite

Ciudad de México

Provide subject matter expertise, within an accelerated SLA to Hootsuite’s highest-valued customer accounts - Enterprise Standard, Premier, Strategic, including all 3rd party Partner Support programs [Digital Services Partner (DSP...

Functional Analyst Support Engineer VACANTE AFIRMATIVA PARA MUJERES

Oracle

Ciudad de México

If you require accessibility assistance or accommodation for a disability at any point, let us know by calling +1 888 404 2494, option one.Disclaimer:Oracle is an Equal Employment Opportunity Employer*. All qualified applicants wi...

Clerk, Customer Support

Global Payments

Cuajimalpa de Morelos, CDMX

Atención telefónica a clientes de servicios de Adquirente.. Soporte técnico en línea de productos Adquirente. Gestión y apoyo en línea de tramites diversos de servicios de Adquirente.. Gestión de llamadas de salida para diferentes...

Global Oracle Support Engineer

Manpower Mexico

Ciudad de México

$50,000 - $50,000 mensual

Manpower Group is moving to an advanced process and digital technologies that require an experienced technology support team for supporting the applications for LATAM, Europe and North America.In this role, the Global Oracle Suppo...

Technical Support Engineer

Hewlett Packard

Ciudad de México

This role is responsible for leading Technical Support for end users and authorized service providers, utilizing proactive monitoring for issue prevention. The role maintains high customer satisfaction levels, addressing customer-...

Field customer support

Johnson Controls

Ciudad de México

Liberación de proyectos en tiempo, resolviendo discrepancias que se encuentren en el proceso. Validación de documentos para altas de clientes nuevos y líneas de crédito. Seguimiento con los aprobadores para obtener las firmas corr...

Senior Technical Support Engineer

Genesys

Ciudad de México

Primary contact for customers for any technical issues. You will interact with Genesys customers using our case management system, phone, email, chat, and/or shared screen sessions. Collect logs related to customer affecting issue...

Senior Premier Support Engineer

Zendesk

Ciudad de México

You are an integral member of a highly technical team dedicated to delivering technical support and guidance to Zendesk Premier Customers. You take ownership of customer issues through resolution, are empathetic, responsive, resou...

Clerk Customer Support

Global Payments

Ciudad de México

Resolves basic or tier 1 payment and account related requests to include but not limited to card activations, payments, name and address updates for card holders (customers) of 1-2 assigned company clients. Provides standardized o...

Support Engineer

Wpp

Ciudad de México

Provide first-line technical and application support to clients. Maintain a confident demeanour when dealing with clients experiencing issues. Investigate the root causes of non-conforming software and train users to implement sol...

SQL/ UNIX Support Engineer

Infosys

Ciudad de México

Unix. SQL. Shell Scripting. Support experience – preferably in Retail. Azure DataBricks. Pyspark. Data Issue Analysis. Manhattan WMS Inbound and Outbound flows Experience on ServiceNow. Production support analysis....

Cloud Desktop Support Engineer

Takeda Pharmaceutical

Ciudad de México

Develop innovative MVPs and solutions to evolve the Takeda Device of Choice program using Amazon Workspaces, Windows 365, Microsoft Windows, Microsoft Intune, Windows Autopilot or any other relevant technology that may add value...

PL/SQL Support Engineer

Infosys

Ciudad de México

PL/SQL. SQL. Shell Scripting. Support experience – preferably in Retail. Azure DataBricks, ADF. SSIS. Pyspark. Excel Macros. Merchandizing Flows. Demand Forecasting. Item planning. EDI. Oracle RMS. Planning & Allocation experience...

SQL Support Engineer

Maersk

Ciudad de México

Has the capability & take ownership to drive the analysis, evaluation and troubleshooting the SQL tasks (MSSQL, MYSQL) and related issues for all the FbM Applications. Provide database application support for all FbM Applications...

Customer Support US Analyst

Pepsico

Miguel Hidalgo, CDMX

Interact empathetically with customers and field personnel in a call center environment via phone and email in response to equipment malfunctions and service requests. Gather and validate customer/equipment information and determi...

Support Engineer, Audible

Amazon

Ciudad de México

As a member of our team you will have the opportunity to develop your career while supporting Audible’s services, platforms, and unique Activate Caring culture. We spark listeners’ imaginations, offering immersive, cinematic exper...

Associate, Support Engineer

Capital One

Ciudad de México

Help users complete provisioning and onboarding technology set-up. Provide support for a fast growing group of team members in multiple divisions. Top notch customer focused support. Utilize ServiceNow as the ticketing tool to tr...

Technical Support Engineer - Cloud Security - Umbrella

Cisco Systems

Ciudad de México

Respond to customer support requests via phone and email. Diagnose and provide solutions to technical issues. Research issues while maintaining communication with end-users. Raise issues to Tier II and Tier III support, as needed....

Technical Support Engineer - Duo Security

Duo Security

Ciudad de México

Be the face of support—and are key to our customer success and happiness. Confirm issues are received, recorded and repaired or flagged for the right team in a rapid, efficient manner. Along with your technical skills, you will wo...

Accounts Payable Supervisor - Customer Service Support - EY Global Delivery Services

Ernst & Young Mexico

Ciudad de México

Supervise the Call Center Representatives and provide assistances with handling a high volume of inbound phone calls and emails on behalf of our internal partners/employees, external clients, or suppliers. Provides direct supervis...

Operations Engineer - Production Support Analyst

Hsbc Mexico

Azcapotzalco, CDMX

Have the responsibility for implementation of standard processes across IT systems and teams. Batch monitoring, incident management, problem solving are activities to be undertaken and directed. For new solutions ensure achievable...

Operations Engineer - Production Support Analyst

Hsbc

Azcapotzalco, CDMX

For new solutions ensure achievable migration plans are in place taking due consideration of existing service requirements. Requirements Qualifications ·         Proven experience in the computer science or related field with a mi...

Service Customer Operation Support

Lexmark

Ciudad de México

Manages the delivery of contracted services to clients to ensure that SLAs (service level agreements) and KPI (key performance indicators) as defined in the relevant contracts are met or exceeded. Ensures that operational teams an...

Support Agent Customer Success

Boletia

Ciudad de México

Atención y solución de incidencias a través de tickets, WA, chat o llamada para todas las unidades del negocio. Manejo de CRM. Soporte a organizadores. Seguimiento a solicitudes de reembolso. Documentar procesos. Canalizar proceso...