Consumer Engagement Manager

Be a part of a revolutionary change At PMI, we’ve chosen to do something incredible. We’re totally transforming our business and building our future on one clear purpose – to deliver a smoke-free future. With huge change, comes huge opportunity. So, wherever you join us, you’ll enjoy the freedom to dream up and deliver better, brighter solutions and the space to move your career forward in endlessly different directions. Our commercial teams have a direct impact on our new mission: converting smokers to our ground-breaking, smoke-free IQOS products. They’re at the forefront of our total transformation as we roll out new stores and new products. It’s an energized, exciting, engaging experience. You can shape the customer journey, from acquisition and conversion through to loyalty. And you can watch your efforts succeed and develop your skills collaborating across regions and functions. If you want to make a real impact to your customers, there’s nowhere better to develop your career. Your ‘day to day’ The Consumer Engagement Manager will be responsible of the national Promoters field force, building the strategy to drive brand awareness through guided trials and device lending programs to ultimately lead to device sales uplift. Major accountabilities • Development of the annual strategy collaborating with cross-functional teams to orchestrate the brand initiatives and commercial programs focused on the category. • Coordinate and link all the different areas (including Procurement, Legal, External Affairs) and agencies (BTL & ATL) involved on the development of our activities. • Responsible for the National Team of Promoter Trainers. Who we’re looking for • Bachelor’s degree or equivalent • 7+ years of relevant experience preferably in FMCG, retail, consumer electronics • Full English and Spanish proficiency What we offer Our success depends on our talented employees who come to work here every single day with a sense of purpose and an appetite for progress. Join PMI and you too can: • Seize the freedom to define your future and ours. We’ll empower you to take risks, experiment and explore. • Be part of an inclusive, diverse culture, where everyone’s contribution is respected; collaborate with some of the world’s best people and feel like you belong. • Pursue your ambitions and develop your skills with a global business – our staggering size and scale provides endless opportunities to progress. • Take pride in delivering our promise to society: to deliver a smoke-free future. To join our growing team….