Director, Operations

For 138 years, The Coca-Cola Company has grown to be the most recognizable brand in the world. Today we continue to innovate, learn, and grow with our consumers, customers, and most importantly with our employees. Out of more than 200+ countries where we operate, Mexico is the second-largest market in the world for us. In this market where we have built an incredible team of employees and today, we are excited to be adding a Director, Operations who will lead the day-to-day operations at our contracted manufacturing facility in Guadalajara, Mexico. The incumbent will lead and mentor the entire contracted operations team to drive performance as well as focus on continuous improvement to contribute in the design, development and execution of an operating model, product on-time delivery, Quality, New product introduction (NPI) and scrap, among others. This is an onsite role.

LOCATION: Guadalajara – Mexico (No relocation package included)

What You’ll Do for Us 

• Prepare a manufacturing operations budget along with short- and long-term operations strategy in line with site goals and objectives. Responsible for managing site operations budget.

• Lead and/or support capital and OpEx projects.

• Lead all site quality assurance activities.

• Lead all engineering change (ECN) management process and implementation with contact manufacturer (CM).

• Lead Quarterly Operations Review (QOR) with CM.

• Prioritize operations urgencies and drive excellence.

• Review daily & weekly production plan and using knowledge of equipment capability and capacity to ensure proper target is met.

• Provide direction and coaching to achieve work objectives and improve performance and skills.

• Assure adherence to safety and operating policies and Good Manufacturing Practices (GMP) using Company policies and procedures.

• Manage plant KPIs – standard labor time, cost, quality, OTD, equipment uptime, material liability etc.

• Verify that all equipment is in good working condition and all preventative maintenance is being performed on a scheduled basis.

• Evaluate and measure performance of supplier using applicable performance metrics to ensure quality, service, efficiency, and delivery to specifications as set forth in agreements.

• Support NPI manager is launching new program on time and on target.

• Participate in the ISO, UL, and any other internal audits and own the actions to drive improvements for development of procedures and corrective actions.

• Support material team in activities related to bringing components on time for builds (Clear to Build – CTB).   

• Generate daily/weekly production/risks report for TCCC Equipment Center.

• Travel to other TCCC equipment manufacturing sites and to suppliers in as needed, within and outside Mexico.

• Perform other duties as necessary and/or assigned.

Education and/or Experience:

• Fluent in English and Spanish are required.

• Bachelor’s degree in engineering is required. MBA is preferred.

• 8+ years of manufacturing program management experience.

• Experience managing people /budgets, with 5+ years supervising manufacturing staff preferred.

• Leadership experience within complex and advanced electro-mechanical-fluidic equipment manufacturing facilities.

• Experience working under manufacturing operating models based on KPIs, Continuous Improvement tools, Quality Tools and Gap Closure Action Plans.

• Ability to implement and manage TQM and Lean Manufacturing principals

• Computer and database application skills and strong working knowledge of LWM – windchill, Agile etc. is required.

• Familiarity with inventory management systems.

• Strong interpersonal, verbal and written communication skills in both English and Spanish. Full fluency in both languages.

• Ability to understand, record, and communicate material and product information and communicate across all levels. Ability to meet production schedules with shifting priorities.

• Detail oriented with a passion for leading and managing multiple projects. Excellent organizational and multi-tasking skills

• Know and follow all Goods Manufacturing Process (GMP), safety, attendance, and rules of conduct guidelines.

Location in Guadalajara (No relocation package included), Mexico at contracted manufacturing site.

What We Can Do For You 

• Purpose Driven: Purpose driven approach that empowers our people to protect the environment and communities we serve while delivering safe & quality products. 

• Global Connections: Allows you to develop, enhance and maintain global connections that allow us to move faster and learn from others. 

• Community of Belonging: We’re an organization that believes our ability to continually grow and build the right atmosphere where people feel safe and empowered, lets you bring your best self to work.

Our Purpose and Growth Culture:

We are taking deliberate action to nurture an inclusive culture that is grounded in our company purpose, to refresh the world and make a difference. We act with a growth mindset, take an expansive approach to what’s possible and believe in continuous learning to improve our business and ourselves. We focus on four key behaviors – curious, empowered, inclusive and agile – and value how we work as much as what we achieve. We believe that our culture is one of the reasons our company continues to thrive after 130+ years. Visit Our Purpose and Vision

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.