DirecciónGeneral information
Legal entity
GEODIS is a leading global logistics provider acknowledged for its expertise across all aspects of the supply chain. As a growth partner to its clients, GEODIS specializes in five lines of business: Supply Chain Optimization, Global Freight Forwarding, Global Contract Logistics, Distribution & Express, and European Road Network. With a global network spanning nearly 170 countries and more than 49,400 employees, GEODIS is ranked no. 6 in its sector across the world. In 2022, GEODIS generated €13.7 billion in revenue. GEODIS is a company owned by SNCF Group.This position is also open to anyone recognized as a disabled worker.
Reference
2024-13152Position description
Type of assignment
Full-time Regular
Function
Operational activities - 4PL Operations
Job title
Operations Manager M/F
Position requirements and constraints (working hours…)
48 hours with flexibility
Job description
- Implement new customer following the estandarization methodologies and process of GEODISment new customer following the estandarization methologies
- Accomplish staff results by communicating job expectations; planning, monitoring, and appraising job results; coaching, counseling, and disciplining employees; developing, coordinating, and enforcing systems, policies, procedures, and productivity standards.
- Maintain quality service by enforcing quality and customer service standards; analyzing and resolving quality and customer service problems; identifying trends; recommending improvements.
- Ensure GEODIS compliance on commitments (Key Performance Indicators, savings, visibility assurance).
- Control of the reporting; defining guidelines to be followed in process and key performance indicators and dashboards.
- Supervise the team and identifying irregularities to be addressed by corrective measures (root cause & action plan) and improvement potential.
- Maintain staff by recruiting, selecting, orienting, and training employees; maintaining a safe, secure, and legal work environment; developing personal growth opportunities.
- Adequate GEODIS and customer objectives and ensure that team goals are oriented to achieve the company objectives.
- Ensure escalation management and issue resolution.
- Assure business continuity plan i.e. maintain knowledge & process (people/process/systems).
- Assess risks and validate solutions proposed by projects.
Applicant's profile
- Bachelor degree (Industrial Engineering / International Business) and master degree desirable International Business or Industrial Engineering
- Minimum 5 years experience in Logistics and supply chain
- Minimum 3 years experience as Manager or Team Lead (Mandatory)
- Experience in Logistics of retail sector
- Leadership
- People management
- Responsible
- Good at working under pressure
- Excellent communication
- Diplomacy
- Teamwork
- Problem solution
- Flexibility
- Organization
- Resource management
- Advanced Negotiation Skills
- Time management
- Client oriented
- Driven to achieve
- Persuasion
- Efficient delegation
Working time (%)
100
Position location
Position place
America, Mexico, Jalisco
Location
Guadalajara, Mexico
Candidate criteria
Minimum level of education required
BACHELOR'S DEGREE
Years of experience in similar position
Confirmed (5 to 10 years of experience)
Languages
English (Intermediate)
