DirecciónWeWork Reforma Latino (97001), Mexico, Ciudad de Mexico, Ciudad de Mexico Senior Manager, Human Resources Risk Champion
Are you interested in joining a team of best-in-class HR leaders who enable game-changing business results by providing programs and solutions that unleash greatness in our associates? At Capital One, you have the opportunity to work in an environment in which the business truly values strategic HR partnership and results. If you have a passion for shaping the overall people strategy for a business and want to be part of a winning team, then look no further! We work in a business-casual, collaborative environment where one’s contributions are recognized, successes are elevated, and effort is rewarded.
The HR Risk Champion within HR is responsible for leading risk management activities within the HR function and continuing the journey to embed risk management in all aspects of HR work. The HR Risk Champion is responsible for designing the strategy and work plan for the function and ensuring all activities are delivered against that plan. Further, they lead on all functional and leadership communications, and change management in respect of risk management and ensuring the agenda is understood, resources are aligned and delivery is managed.
The role also engages in third party management activities - connecting HR with the Supplier Management Office (SMO) to ensure compliance and delivery of TPM risk management, as required by TPM policy. Further, it includes working with vendors and HR to ensure supplier services are adequately governed and meet HR needs.
The HR Risk Champion represents HR within centralized risk management forums and projects, providing HR risk management insight into central programs to ensure work driven into HR is proportionate and appropriate. They’re responsible for interpreting central requests and facilitating delivery of required work within HR. This includes leading HR through external reviews and audits, including those conducted by regulators.
The HR Risk Champion leads controls testing for HR; provision of related assurance and tracking remediation and control/documentation improvements. The HR Risk Champion ensures HR compliance through continued evolution of compliance programs/controls and challenging processes/activities through testing to ensure compliance is sustained, and maintains a level of oversight of critical compliance processes. The role also includes designing new risk related programs of work to address emerging strategic HR risk management issues, and leading on resolution; and representing risk management and compliance on internal HR projects. The HR Risk Champion leads the HR Business Risk Office team, which retains responsibility for employment contract compliance, and exploratory work and consultancy connected to policy and HR intent change.
Local Risk Champion Functions:
Local Risk Assessment assistance (FMEA, PLA, etc)
BCM Plan Ownership for Mexico HR Functions
Local Issues and Event Identification and Remediation
Local Implementation Tasks for Regulatory Changes
Local Risk Aggregation and Reporting
Identification of Local HR Models
Local Audit and Exam support
Risk Advisory Support for Local HR
HR Risk Champion Responsibilities:
Design and implement internal governance processes including consistent controls and monitoring programs for Mexico HR
Manage documentation and execution of local HR controls to demonstrate and ensure adherence to local employment laws and quality delivery of services in HR
Lead audit activities, including but not limited to, establishing a framework to facilitate both internal and external audits, supports the team in producing artifacts meeting agreed upon timeframes, clear accountability and delivery across team members
Lead HR Mexico risk activities and serve as Risk Champion point-person
Help track and resolve HR Mexico issues and events within agreed upon timeframes
Develop reporting framework and cadence to regularly inform team and leaders on risks and issues
Consult leaders and team members to ensure end to end services and products are well managed
Influence leaders, peers, and stakeholders to develop and deliver best possible outcomes
Stay current on intent and subject matter targets to support the team in risk management
Perform in leadership role to help team(s) deliver large scale local HR Risk deliverables and to understand impact on other teams, programs or department
Accountable for overall delivery of specified compliance activities, IRP, regular and ongoing process and procedures reviews and updates
Special projects and/or other responsibilities as assigned
Basic Qualifications:
Intermediate-Advanced English fluency
Bachelor’s Degree
At least 1 year of Operations, Risk, or Compliance experience
At least 1 year of Project or Process Management experience
At least 2 years of experience supporting internal risk or compliance functions
Preferred Qualifications:
At least 3 years of Project Management experience leading cross-functional projects and programs in Risk
At least 3 years of Financial Services risk management experience
PMP, Lean, Agile or Six Sigma certification
Ability to set direction, manage expectations and lead cross-functional teams to deliver successful results
Excellent communication and collaboration skills
Capital One will only consider candidates that are Mexico citizens or permanent residents.
At Capital One, we respect individual differences in culture, religion, and ethnicity. Likewise, we promote equal opportunities and development for all personnel. In the hiring process, we seek to provide equal employment opportunities to candidates, regardless of race, color, religion, gender, sexual orientation, marital or civil status, national origin, disability, or any other situation protected by federal, state, or local laws.For technical support or questions about Capital One's recruiting process, please send an email to
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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe, any position posted in the Philippines is for Capital One Service Corp (COPSSC), and any position posted in Mexico is for Capital One Technology Labs Mexico.
