DirecciónAt Bosch, we shape the future by inventing high-quality technologies and services that spark enthusiasm and enrich people’s lives. Our promise to our associates is rock-solid: we grow together, we enjoy our work, and we inspire each other. Join in and feel the difference.
With over 300 specialized associates and around 15 nationalities, Bosch activities in Lisbon are focusing on sales, marketing, communication, training, nearshoring services and shared support for human resources services to Europe. The diversity, commitment and know-how of the team are the key success factors of this organization.
Our HR Service Europe was established as the first cross-border HR service within Bosch. We provide support and development of IT infrastructure tools, data management, training, recruitment and administration to over 40 countries worldwide.
Job Description
Your contribution to something big:
- Be the key contact point between HRBPs and HRS to transfer or acquire new services, fulfilled as change agent, providing the standardization, improvement and delimitation of services and processes of the HRS.
- Define and delimit the services provided by the HRS-MX, promoting the standardization on the Mexican sites.
- Identify and process the business opportunities that impact the increase in volume of operations of HRS-MX nationwide
- Supervise the growth and development of team members. Coordinate SM team to ensure the internal GS/HRS requirements.
- Maintain the continuous improvement process and Complain Management System.
- Be the strategic support of the HRS Manager regarding the KPI’s from Mexico and US, establishment, follow-up, delegation, and fulfillment.
- Perform as change agent through the continuous evaluation, the detection of opportunity areas, the creation and analysis of improvement proposals of processes and services of the HRS-MX.
Qualifications
What distinguishes you:
- Communication skill
- Familiarity with customer service standards and processes
- Interpersonal skills
- Ability to handle stress to operate under deadlines
- Supervisory skills
- Minimum education level: Bachelor Degree
- Additional languages: English -B1 or equivalent
Additional Information
What we offer you:
Challenges in an international environment | career opportunities in one of the best companies in the world | flexible hours | medical services | discounts for employees | sports and health related activities | canteen | good access to public transports | space for creativity.
Success stories don´t just happen. They are made...
Make it happen! We are looking forward to your application!
