Compañía

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addressDirecciónGuadalajara, Jal.
CategoríaAtención al cliente

Descripción del trabajo

The role will establish & optimise all communication channels necessary to ensure frictionless adoption & use of Commercial IT product suite. 

The Business Partner will develop key relationships within their business area to build an in-depth understanding of priorities, gaining early insight into changing needs to ensure customers gain appropriate value from IT services, capabilities and innovations.   

  • Ensure that appropriate communication is in place to maximise pull-through of, and value generated from, the Commercial IT roadmap. 

  • Scope to include roadmap visibility, product suite offers visibility, release & usage notes 

  • Collaborate closely with colleagues across the Value & Access team, Business Engagement teams and Capability Teams  to Identify and address friction points in the adoption of the Commercial IT product suite and develop appropriate tactics & strategies which result in increased efficiencies for delivery teams and users 

  • Develop value framework & improvement plan for communication & adoption.  
    Build strong relationships with stakeholder groups, developing a deep understanding of the short-term and long-term business direction. 

  • Assess and prioritise requirements in line with IT strategy.  

  • Develop and maintain the customer account plan, including accurate customer forecasting, demand planning and effective delivery of the plan 

  • Develop business impact assessments, identifying risks and issues that may affect current and future business units and roles, and create business readiness plans 

  • Develop and maintain performance metrics and proactively identify areas for improvement 

  • Present and gain commitment to IT initiatives, using specialist knowledge to gain commitment to established or new IT services 

  • Work collaboratively with: 

Business and IT leadership teams and other senior stakeholders to build their understanding of IT strategy, programmes and challenges 

IT Strategy, Portfolio Management and Project/Programme Management to agree on the future shape of proposed solutions and initiate projects in partnership 

Business Engagement and Capability lead to create alignment and identify cross-business innovative opportunities  

Business analysts to management requirements and build business cases 

Portfolio Managers and solution delivery leads to initiate projects, to initiate projects, clearly define the scope and monitor the delivery of project value compared to the promised benefits 

Education, Qualifications and Experience 

Essential 

  • Identification and implementation of innovative communication & engagement strategies 

  • A track record of delivering results 

  • Experience of contributing to high value business cases & mobilising high value investments 

  • Experience of working with third party suppliers and have strong network and consulting skills 

  • Relationship building skills with the ability to influence others to achieve objectives 

  • Proven ability to relate and respond to business needs in an IT environment 

Dessirable

  • Degree or relevant business qualification 

  • Knowledge of bio-pharma industry 

  • Ability to work well in and across diverse global teams 

  • Agile development methodologies 

Skills and Capabilities 

Essential

  • Strong verbal and written communication skills 

  • Good influencing, networking and team working skills 

  • High level awareness of developments in the Information Technology marketplace 

  • Skills in planning, change management and problem solving  

  • Ability to negotiation expectations with complex groups 

  • Ability to interpret and communicate technical information into business language and vice versa 

  • Ability to articulate the benefits of innovative solutions aligned to the business area and organisation 

Dessirable

  • Ability to work well in and across diverse global teams  

  • Ability to partner and work in a matrix organisation 

*Expectation of working in the office 3 days a week statement
When we put unexpected teams in the same room, we ignite ambitious thinking with the power to inspire life-changing medicines. In-person working give us the platform we need to connect, work at pace and challenge perceptions. That’s why we work, on average, a minimum of three days per week from the office. But that doesn’t mean we’re not flexible. We balance the expectation of being in the office while respecting individual flexibility. Join us in our outstanding and bold world.

AstraZeneca is an equal opportunity employer. AstraZeneca will consider all qualified applicants for employment without discrimination on grounds of disability, sex or sexual orientation, pregnancy or maternity leave status, race or national or ethnic origin, age, religion or belief, gender identity or re-assignment, marital or civil partnership status, protected veteran status (if applicable) or any other characteristic protected by law.*

Date Posted

23-feb-2024

Closing Date

02-may-2024

AstraZeneca embraces diversity and equality of opportunity.  We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills.  We believe that the more inclusive we are, the better our work will be.  We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics.  We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment), as well as work authorization and employment eligibility verification requirements.

Information Technology
Refer code: 1071136. Taleo Be - El día anterior - 2024-03-31 11:07

Taleo Be

Guadalajara, Jal.
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