DirecciónJob Title: Operations Manager (E-Commerce) - LatAm
Location: Remote (PST Timezone)
Work Schedule: Monday to Friday, 9:00 am to 5:00 pm - Full-time
Job Overview:
We're looking for a dynamic Operations Manager to join our team, overseeing the online operations of our direct-to-consumer brand. This role is pivotal in managing our e-commerce platforms, developing sales strategies, and achieving revenue targets. The successful candidate will collaborate closely with leadership to enhance our online presence, optimize our product offerings, and ensure a seamless customer experience.
Responsibilities:
- Daily management and oversight of our e-commerce platforms, ensuring operational excellence.
- Collaborate with leadership to formulate and execute strategies for sales growth and revenue enhancement.
- Handle product management tasks, including inventory oversight, product listings, and optimization for an engaging online presence.
- Develop and implement marketing and promotional strategies to broaden our brand's reach and deepen customer engagement.
- Analyze performance data to inform strategic decisions and drive business growth.
- Maintain a superior online shopping experience, focusing on customer satisfaction from browsing through post-purchase.
Requirements:
- Proficiency in English, with strong communication skills for internal coordination.
- Expertise in managing e-commerce platforms such as Shopify, with a strong preference for candidates experienced with Faire and TikTok Shop.
- A robust understanding of e-commerce best practices, including digital marketing and sales strategy.
- Demonstrated ability to collaborate effectively with team leaders to meet and exceed business objectives.
- Strong analytical abilities, with a knack for leveraging data and metrics in strategic planning.
- Capable of juggling multiple priorities in a dynamic, fast-paced environment.
- Creative, strategic thinking with a proactive approach to problem-solving.
