DirecciónJobs for Humanity is partnering with Nielsen to build an inclusive and just employment ecosystem. Therefore, we prioritize individuals coming from all walks of life. Company Name: Nielsen
Job Description
At Nielsen, we believe that career growth is a partnership. You ultimately own, fuel and set the journey. By joining our team of nearly 14,000 associates, you will become part of a community that will help you to succeed. We champion you because when you succeed, we do too. Embark on a new initiative, explore a fresh approach, and take license to think big, so we can all continuously improve. We enable your best to power our future.
About the Role
Gracenote is building a team of entertainment information experts and data specialists to support our music products and services. We are looking for a Team Lead for the Music Enrichment team located in Mexico, which covers a variety of US, Latin and European music and audio markets. The Team Lead, Music Enrichment will act as people manager and editorial expert for the Music Editorial team located in Mexico, and work in coordination with the leadership of the Music Content team.
Responsibilities
- Manages associate goals/expectations, performance reviews, performance improvement including one on ones and check-ins
- Acts a local subject matter expert for music concerns, coordinating responses and feedback from subject matter experts on the team
- Coordination with Music content leadership across other regions as needed
- Provides coverage solutions for holiday seasons, PTO or sick leave
- Active leader of the team - makes sure to communicate changes/updates to the team, makes sure they are heard - communicates towards upper management.
- Works on creating a motivating and engaging environment
- Develop short-term and long-term goals in support of management objectives, monitor progress, and redirect action plans as necessary
- Resolves discrepancies and ensures product quality, takes part in meetings and executes on ad hoc requests
- Proactively identify and implement efficiencies to improve workflows within the team/department.
- Participate in developing operational requirements for process changes.
- Produces quality and performance metrics
- Ensures quality checks are performed
- Ensures performance metrics are consistently met
- Coordinate training for new staff members or to refresh skill sets of the editorial team
- Participates with leadership in recruitment and interviews of potential new staff
Qualifications
- Fluency in written and spoken English and Spanish, additional languages (especially French, Italian and Portuguese a plus)
- Good Leadership/Influencing skills
- Good Coordination skills
- Good Communication skills (Verbal and Written English skills)
- Knowledge of Google Suite
- Demonstrated understanding of the current state of the digital/streaming music business, previous experience with the radio industry or related media industry job is a plus
- Fluency/familiarity with languages other than English and Spanish is a plus
- Experience with databases and other technological infrastructure is a plus BA/BS degree preferred, or substantial equivalent experience
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