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Customer Sales Representative
Apply locations Mexico, Guadalajara time type Full time posted on Posted Yesterday job requisition id WD180515Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world.
We believe in the power of diversity and inclusion and cultivate a workplace culture of belonging that views uniqueness as a competitive edge and builds a community that enables our people to push the limits of innovation to make great products that create value and improve people's lives.
A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary.
Job Summary
To support our extraordinary teams who build great products and contribute to our growth, we’re looking to add a Customer Service Representative located in Guadalajara, North Campus.
Reporting to the CSR Manager , the CSR is responsible for for communicate with customers and deal with customer's inquiries. Responsible to develop and implement the best service.
What a typical day looks like:
- Communicates with customers to resolve problems or issues.
- Responsible for escalating technical and functional matters and completing complaint investigations.
- Monitors status on customer product commitments.
- Order management , planning and shipping.
- Manages production and shipping deadlines.
- Communicates with the internal team using a variety of spreadsheets.
- Communicates with Customer and upper management providing daily updates and running reports.
The experience we’re looking to add to our team:
- BA/BS or equivalent work experience.
- Experience in similar position as CSR.
- English advance (spoken and written).
- Customer Service experience.
- Knowledge in logistics and shipping area.
- Advanced proficiency in Microsoft Excel
- Attention to detail
What you’ll receive for the great work you provide:
- Competitive Salary.
- Life & Medical insurance.
- Christmas Bonus.
- Food Coupons.
- Saving Fund.
AC67
Job Category
Sales - Marketing - Account MgmtRequired Skills:
Optional Skills:
Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We celebrate diversity and do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).
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