Job description
If you’re looking for further opportunities to develop your career, take the next step in fulfilling your potential right here at HSBC. The position lies within our Equities Stock Lending Operations specialising in Settlements under the Market & Securities Services Operation umbrella. The job holder is responsible to support Clearing & Settlement activities in performing affirming, chasing, amending and escalating until settlement of the trade. We are a global team covering multiple balance sheets for Stock Lending product under the Markets business. We are responsible for ensuring all equity stock loan trades booked flow through the various stages of the trade life cycle and settle successfully on value date. All settlements for this function reside within the Global Service Centre
The Opportunity: Operations Manager
Responsible for managing/supervising post trade support activities of the Settlement Ops teams.
The role holder will be working relevant shift hours i.e. US with a possibility for staggered work hours. There is no direct report for this role
What you’ll do:
· Ensure that trades are correctly matched and settled timely in the market.
· Ensure that risk & control framework and escalation procedures are adhered to.
· Ensure end of day checks are actioned
· Implement process efficiencies to improve service quality
· Build strong Business and Operations Management relationships
· Assist management in achieving overall business objectives.
· Work in collaboration with the team to resolve issues
· Achieve set performance benchmark and target for each year
· Continuous increase of process knowledge thru cross training
· Engage with onshore business partners in communicating issues and/or escalations
· Liaise with external clients in order to resolve issues and/or answer queries
What you will need to succeed in the role:
· University degree is required
· Strong understanding of US Market for Settlements Operations
· Ability to work in a virtual team environment with ability to support multiple functions and stakeholders
· Attention to detail and a hands on approach to identify opportunities of process improvement
· Strong awareness and appreciation to operations risk and control and exception management.
· Ability to implement initiatives and work as part of a team
· Follow formal escalation framework across all aspects of Operations, including day to day operational risks and systemic risks
· Strong communication skills with the ability to manage local and international relationships across the org.
Requirements
What additional skills will be good to have?
· A degree in Business or Finance would be preferred
· Understanding of Asian & European Markets for Settlements Operations
· A firm understanding, supported by accreditation of LEAN and 6 Sigma methodologies.
· Strong understanding and knowledge of Equity products is preferred.
· Able to demonstrate adequate understanding of front to back trade lifecycle process, stock lending product, operational risks, procedures and controls
· Familiar working knowledge of associated technology
· Understanding of Markets Operations is an added advantage
· Able to work in a demanding and time sensitive environment
· Hands on experience of operations processing is an advantage
You’ll achieve more at HSBC
HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.”
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