Senior Account Manager

Trax’s mission is to enable brands and retailers to harness the power of digital technologies to produce the best shopping experiences imaginable. Trax’s retail platform allows customers to understand what is happening on shelf, in every store, all the time so they can focus on what they do best – delighting shoppers. Many of the world’s top CPG companies and retailers use Trax’s dynamic merchandising, in-store execution, shopper engagement, market measurement, analytics, and shelf monitoring solutions at scale to drive positive shopper experiences and unlock revenue opportunities at all points of sale. As pioneers in computer vision, Trax continues to lead the industry in innovation and excellence through development of advanced technologies and autonomous data collection methods. Trax is a global company with hubs in the United States, Singapore and Israel, serving customers in more than 90 countries worldwide. To learn more, visit www.traxretail.com.

Job Description

As a Senior Account Manager you will work to standardize the way the organization facilitates client success and projects within. Our Account Managers drive the majority of sales, by engaging constantly with current and past clients, and new clients.

Responsibilities 

Daily activities will include but not limited to: 

• Collaborate with clients to design successful campaigns to drive ROI 
• Connect our tools and platform with client needs 
• Create contracts for campaigns and projects 
• Analysis on client reports to translate value and drive recurring business 
• Introduce new products and case studies to existing clients to grow the accounts 
• Branch out to more contacts inside client organizations to drive additional contracts for the entire organization as a whole 
• Reconnect with past clients to drive new business. 
• Convert leads to new clients after the initial presentations and grow them. 
• Design client dashboards based on important KPIs 
• Work with Project Management Team to confirm project success and achieve main objectives 
• Collaborate with Clients to design the Account Plan for growth 
• Monitor financial margins of projects and overall financial aspect of the account 
• Set up project dashboards within the organizations CRM 

Requirements  

• CPG Sales/Account Management experience 
• Knowledge of Sales, Client Services, Account Management
• Knowledge of MS Office 
• Adaptable 
• Highly Organized, ability to multi-task 
• Detail-oriented 
• Collaborative 
• Work with attention to deadlines 
• Thinking critically to find solutions 
• Self-motivated 
• Able to shift from tactical to strategic as needed 

Trax is committed to a diverse, inclusive, and equitable workplace where all team members, whatever their gender, race, ethnicity, national origin, age, sexual orientation or identity, education, or disability, feels valued and respected. We are committed to a nondiscriminatory approach and maintaining an inclusive environment with equitable treatment for all.