DirecciónWe are looking for a resourceful Senior Account Manager - Marketing to join our amazing team at Manpower in Azcapotzalco Mexico City
Growing your career as a Full Time Senior Account Manager - Marketing is a great opportunity to develop productive skills.
If you are strong in adaptability, people management and have the right personality for the job, then apply for the position of Senior Account Manager - Marketing at Manpower today!
** The selection process for the HSBC Mexico Senior Account Manager - Marketing vacancy will be carried out in collaboration with Manpower Group. Apply with Manpower for HSBC Mexico vacancies.Senior Account Manager ?Role purpose The role holder provides direction and guidance to the production staff to enable them to achieve delivery, quality and metric requirements as well as aversion and mitigation of operational risk. They are responsible for the overall delivery performance and output aligned to the line of business assigned. Internally referred to as Sub-Squad Leads.Principal Accountabilities and Responsibilities· Building a Function that consolidates expertise in the Bank into a Centre of Excellence utility within Global Operations· Accountable for meeting Service Level Agreements between the Function (Global Publishing Services – delivery services) and its service recipients (Global Businesses and Global Functions)· Responsible for meeting quality and delivery KPIs across all services· Initiate and implement processes and interventions to ensure standardisation, quality achievement and customer satisfaction· Key point of contact for / and provides advisory to senior stakeholders and top executives in the Global Businesses and Functions on Digital Production Services· Define and implement strategic vision and direction of the production teams, considering Global Operations/DBS and the Bank's strategic objectives· Maintain overall effectiveness of the day-to-day operations of the business serviceFunctional Knowledge· Extensive knowledge and experience of the business service, eg website management, creative services and digitisation at a production level· Industry standards and best practices in Marketing, Communications and business analysis to be applied into the ways of working of the Function· Technical expertise in key areas of operating Digital Production Services, especially on technology standards, Agile methodology and adoption of Operational Excellence in all service areas· Define transformation activities that will achieve efficiency targets that complement the consolidation of services across the bank, which will ultimately bring cost efficiency to the Group while also supporting revenue generating activities required from the Function· Ability to create standardised processes vs distinct requirements and different priorities of service recipients· Develop capabilities and skills of all team members through structured training programmes, embedding a coaching culture, peer-to-peer mentoring and future skills· Articulate and elevate key challenges to the right forum· Work with support teams in addressing key operational matters, such as risk and controls, people, technology, financials and business managementOthers· Proven operations and change leadership experience and the ability to accomplish through others· Demonstrated skill to quickly grasp complex processes and concepts and make strategic decisions and recommendations/actions plans across all services provided by the Function· Capability to organise and prioritise effectively in order to manage diverse activities globally under tight deadlines and close executive management scrutiny· Creativity and latitude is expected including direct communication with colleagues, business and support partners and other key senior stakeholders?
Benefits of working as a Senior Account Manager - Marketing in Azcapotzalco Mexico City:
● Learning opportunities
● Company offers career progression opportunities
● Advantageous package
